Pagebuilder Older - Question | JoomShaper
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Pagebuilder Older

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fabiana

Template 3 years ago

pagebuilder how do I download a previous version of the page builder update and this gives me problems

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12 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #79467

I used Firefox and as you can see (on my video) all worked fine, changes were saved. Maybe try from different browser. Not Chrome, just for testing period of time!

If I any step missed in my video test, let me know.

But module have image addon with logo etc.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #79308

Hi Fabiana,

from this same Download section, just scroll down to find SP Page Builder Pro 3.8

foto_8685_2022.jpg

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fabiana
Accepted Answer
3 years ago #79311

https://prnt.sc/fkMlBGGEfgEs

I have saved one but it does the same thing when I go to edit a module and change the pagebuilder information everything is blank you can see if I solve it

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #79315

I cannot get in "You don't have permission to access this resource." I guess firewall.

Maybe recover website from backup! You hosting provider should have it, if you forgot to make it.

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fabiana
Accepted Answer
3 years ago #79432

what country are you entering from so I enable you on the server I have page 3.8 and it's giving me this problem with joomla 4 I can't raise backup because I lose everything I tab

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #79434

Ah, OK. please unlock

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fabiana
Accepted Answer
3 years ago #79444

ok try now

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #79454

Thanks,

but I was able to edit SPPB modules from back-end, changes are saved.

Maybe just record a video with issue/details, upload on your youtube account and share link

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fabiana
Accepted Answer
3 years ago #79460

ok sent

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #79471

Chrome Cache can be source issue as well, so I also suggest to clean it deeply and later re-check.

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fabiana
Accepted Answer
3 years ago #79649

firefox https://prnt.sc/Vus8Epn7FSBl

with firefox it does the same to me as chorme, what version do you use?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #79655

FF 103.0.2

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