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Asked by fabiana 4 years ago Last activity 4 years ago

pagebuilder how do I download a previous version of the page builder update and this gives me problems

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Paul Frankowski Senior Staff
4 years ago · edited

I used Firefox and as you can see (on my video) all worked fine, changes were saved.
Maybe try from different browser. Not Chrome, just for testing period of time!

If I any step missed in my video test, let me know.

But module have image addon with logo etc.

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Paul Frankowski Senior Staff
4 years ago · edited

Hi Fabiana,

from this same Download section, just scroll down to find SP Page Builder Pro 3.8

foto_8685_2022.jpg

fabiana Asked this
4 years ago

https://prnt.sc/fkMlBGGEfgEs

I have saved one but it does the same thing when I go to edit a module and change the pagebuilder information everything is blank you can see if I solve it

Paul Frankowski Senior Staff
4 years ago · edited

I cannot get in "You don't have permission to access this resource." I guess firewall.

Maybe recover website from backup! You hosting provider should have it, if you forgot to make it.

fabiana Asked this
4 years ago

what country are you entering from so I enable you on the server
I have page 3.8
and it's giving me this problem with joomla 4 I can't raise backup because I lose everything I tab

Paul Frankowski Senior Staff
4 years ago

Ah, OK.
please unlock

fabiana Asked this
4 years ago

ok
try now

Paul Frankowski Senior Staff
4 years ago

Thanks,

but I was able to edit SPPB modules from back-end, changes are saved.

Maybe just record a video with issue/details, upload on your youtube account and share link

fabiana Asked this
4 years ago

ok sent

Paul Frankowski Senior Staff
4 years ago

Chrome Cache can be source issue as well, so I also suggest to clean it deeply and later re-check.

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