No Access To /images Folder Anymore Via SP Pagebuilder?!? - Question | JoomShaper
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No Access To /images Folder Anymore Via SP Pagebuilder?!?

J

Janosch

SP Page Builder 1 week ago

Hi Team,

in the latest version of SP Pagebuilder no access to the /images folder is possible via the SP Media Manager. I can only access the /files folder – this is very stupid, as I upload my images manually via the Joomla Media Manager in the /images folder and want to select files from that folder. This was possible in the past! Now I cannot chose my images anymore – so I can't work on my website!

Please change this fast, so that we can access both folders via SP Pagebuilder again!

So, it must be possible, to select files from the /images folder AND the /files folder from SP Pagebuilder...

And please: such very important changes must be documented in the changelog!!!

Kind regards.

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5 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #218328

Hi there!

Sorry for your experience.

I can access the image folder with the latest SPPB version. Here are the screenshots:

https://share.cleanshot.com/CW06pMP7

https://share.cleanshot.com/Cyx50t0q

Would you please share screencast illustrating your issue?

Best regards,

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J
Janosch
Accepted Answer
12 hours ago #218950

So, I shared my issue as asked in detail and with screenshots 1 week ago. Do you have news for me?

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J
Janosch
Accepted Answer
1 week ago #218392

Hi,

I don't mean the "category" images, but the folder within the Joomla file system. There are two folders: /images and /files. Previously Pagebuilder created sub-folders in the folder /images. Now it uploads images to the folder /files. Which is wrong. That's the first misbehaviour.

But the really important and second failure is: I want to insert images within Pagebuilder, which are already in the folder /images and which I uploaded via the Joomla Media Manager. If I upload images via the Joomla Media Manager, they are correct in die folder /images. But with Pagebuilder I cannot access this folder anymore. This was possible before!

See screenshot:

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J
Josef
Accepted Answer
22 hours ago #218908

Here is solution: Check Media Paths: Go to Content > Media > Options and ensure the "Path to Images Folder" is set correctly (often changed to "files" in newer Joomla updates, causing issues with older images).

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J
Janosch
Accepted Answer
12 hours ago #218949

That's a temporarily workaround, but not the solution. It only gives access to the /images folder (with changing a core-setting in a wrong way.. it just does not make any sense to change the path to FILES and images both to images...) – but the access to the /files folder then is missing. We need access to both folders via SP Pagebuilder.

(often changed to "files" in newer Joomla updates, causing issues with older images).

But that's the correct way. (That the path to files is the folder /files sounds good, right?)

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