Replacing Images does Not Work Anymore Since Upgrade To PageBuilder Pro - Question | JoomShaper
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Replacing Images does Not Work Anymore Since Upgrade To PageBuilder Pro

KS

Kinderevents-Stephan, Maik Stephan

SP Page Builder 2 years ago

Hi, I recently bough PageBuilder Pro. Once I try to replace a image on feature box I receive the following error in JS console of Chrome: TypeError: Cannot read properties of undefined (reading 'items') at o.value (engine.js?84758bdcb49dd8adbb35913f0a93d3cb:1:426255) at sl (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:697464) at ku (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:714779) at t.unstable_runWithPriority (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:938027) at Ho (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656416) at Su (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:711324) at su (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:707435) at vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656639 at t.unstable_runWithPriority (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:938027) at Ho (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656416) nl @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 n.callback @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 si @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 sl @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 ku @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 t.unstable_runWithPriority @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 Ho @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 Su @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 su @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 (anonymous) @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 t.unstable_runWithPriority @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 Ho @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 Bo @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 Uo @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 De @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 qt @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 Uncaught TypeError: Cannot read properties of undefined (reading 'items') at o.value (engine.js?84758bdcb49dd8adbb35913f0a93d3cb:1:426255) at sl (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:697464) at ku (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:714779) at t.unstable_runWithPriority (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:938027) at Ho (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656416) at Su (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:711324) at su (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:707435) at vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656639 at t.unstable_runWithPriority (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:938027) at Ho (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656416)

Is this known? KR Maik

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17 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #118630

Hi,

  1. It can be caued by addon override inside your template.
  2. What SPPB Pro you already installed: 3.8.x, 4.0.10 or 5.0.0 RC1 ?

Make a simple test, switch template to different one, make it default for 3min and check that addon again.

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KS
Kinderevents-Stephan, Maik Stephan
Accepted Answer
2 years ago #118665

Hi Paul,

I'm using 4.0.10. I tried to switch to another template, without sucess. The JScript error still comes up.

KR, Maik

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KS
Kinderevents-Stephan, Maik Stephan
Accepted Answer
2 years ago #118667

Forgot to mention: This was working fine when using the lite version before...

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #118767

For sure you have to update to 4.0.11 and I would consider using SPPB 5.0 RC1.

SPPB 4.0x project will be ended in next month.

Both SPPB 4.0 Free(Lite) and Pro have that same Feature addon. Or at least should have. You can make a simple "test" and override from Lite to your website.

From file com_sppagebuilder_free_v4.0.11.zip - extract folder "site\addons\feature

and upload (FTP) folder "feature" to your website here: components\com_sppagebuilder\addons

yes, override two files inside!

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KS
Kinderevents-Stephan, Maik Stephan
Accepted Answer
2 years ago #118784

I first upgraded to 4.0.11 -> same problem Replaced feature addon from lite version -> same problem Upgrade to 5.0 RC1 I also tried, but then nothing is working anymore. Only a page stating that something went wrong came up...

There is an uncaught exception in /components/com_sppagebuilder/assets/js/vendors.js

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #118786

I hope you were smart and you made backup of your website, right? If not (!) - ask hosting support for backup - and recover website from back-up.

Keep SPPB 4.0.11 by now, and share access to admin area after, I will check.

BTW

But in Image addon were you be able to change image?

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KS
Kinderevents-Stephan, Maik Stephan
Accepted Answer
2 years ago #118790

Yes I did a backup. So site is working, but also for Image addon or if I click on the Media Widget I got the same error. Right now I deactivated all caching etc. but nothing helps

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #118795

Please check from different browser - just in case - Firefox, Opera, Safari, Brave

(if will help, I know where the problem is)

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KS
Kinderevents-Stephan, Maik Stephan
Accepted Answer
2 years ago #120020

Any Ideas, how to solve the issue?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #120041

Share access to admin area - tomorrow our developer can take a look.

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KS
Kinderevents-Stephan, Maik Stephan
Accepted Answer
2 years ago #120293

Please find attached the credentials..

Thanks and kind regards, Maik

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KS
Kinderevents-Stephan, Maik Stephan
Accepted Answer
2 years ago #120766

Did you have the chance to check the issue?

KR Maik

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #120783

Hi Maik,

Thanks for access, sorry 4 delay - you have problem even in Joomla Media (native core component, screenshots below). I wasn't able to preview, upload any file nor create a new folder. This is NOT normal Joomla behavior. Please search or ask on forum.joomla.org - how to solve, then I guess problem will be solved everywhere, in all extensions.

Something is locking that basic features, maybe .htaccess rule or hosting security settings? It's not problem caused by our products this time, I hope you understand.


On test subdomain install clean Joomla 4x (no .htaccess !) and make tests as well.

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KS
Kinderevents-Stephan, Maik Stephan
Accepted Answer
2 years ago #120856

Hi Paul,

thanks for checking the issue, but this is the CORS Check. Unfortunately I pasted the wrong link with www. in the link. If you remove the www subdomain, creation of subfolders in Media component is working. Could you please try again?

KR, Maik.

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KS
Kinderevents-Stephan, Maik Stephan
Accepted Answer
2 years ago #121176

Hi Paul,

I removed the directory protection, but the issue reamains the same. So it is not related to this. Can you check once again?

KR, Maik.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 years ago #122511

I still cannot upload any file thru Joomla Media component. The error message is about "Same Origin Policy"

  1. Please as I said before ask on forum.joomla.org + check google.de + ask hosting support
  2. Install also Joomla on test subdomain to check, this time without .htaccess
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