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Replacing Images does not work anymore since upgrade to PageBuilder Pro

Asked by Kinderevents-Stephan, Maik Stephan 3 years ago Last activity 3 years ago

Hi,
I recently bough PageBuilder Pro. Once I try to replace a image on feature box I receive the following error in JS console of Chrome:
TypeError: Cannot read properties of undefined (reading 'items')
at o.value (engine.js?84758bdcb49dd8adbb35913f0a93d3cb:1:426255)
at sl (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:697464)
at ku (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:714779)
at t.unstable_runWithPriority (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:938027)
at Ho (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656416)
at Su (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:711324)
at su (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:707435)
at vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656639
at t.unstable_runWithPriority (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:938027)
at Ho (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656416)
nl @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
n.callback @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
si @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
sl @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
ku @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
t.unstable_runWithPriority @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
Ho @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
Su @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
su @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
(anonymous) @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
t.unstable_runWithPriority @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
Ho @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
Bo @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
Uo @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
De @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
qt @ vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2
vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2 Uncaught TypeError: Cannot read properties of undefined (reading 'items')
at o.value (engine.js?84758bdcb49dd8adbb35913f0a93d3cb:1:426255)
at sl (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:697464)
at ku (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:714779)
at t.unstable_runWithPriority (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:938027)
at Ho (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656416)
at Su (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:711324)
at su (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:707435)
at vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656639
at t.unstable_runWithPriority (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:938027)
at Ho (vendors.js?84758bdcb49dd8adbb35913f0a93d3cb:2:656416)

Is this known?
KR
Maik

17 replies

Paul Frankowski Senior Staff

Hi,

  1. It can be caued by addon override inside your template.
  2. What SPPB Pro you already installed: 3.8.x, 4.0.10 or 5.0.0 RC1 ?

Make a simple test, switch template to different one, make it default for 3min and check that addon again.

Kinderevents-Stephan, Maik Stephan Asked this

Hi Paul,

I'm using 4.0.10.
I tried to switch to another template, without sucess. The JScript error still comes up.

KR,
Maik

Kinderevents-Stephan, Maik Stephan Asked this

Forgot to mention: This was working fine when using the lite version before...

Paul Frankowski Senior Staff

For sure you have to update to 4.0.11 and I would consider using SPPB 5.0 RC1.

SPPB 4.0x project will be ended in next month.

Both SPPB 4.0 Free(Lite) and Pro have that same Feature addon. Or at least should have.
You can make a simple "test" and override from Lite to your website.

From file com_sppagebuilder_free_v4.0.11.zip - extract folder "site\addons\feature

and upload (FTP) folder "feature" to your website here: components\com_sppagebuilder\addons

yes, override two files inside!

Kinderevents-Stephan, Maik Stephan Asked this

I first upgraded to 4.0.11 -> same problem
Replaced feature addon from lite version -> same problem
Upgrade to 5.0 RC1 I also tried, but then nothing is working anymore. Only a page stating that something went wrong came up...

There is an uncaught exception in /components/com_sppagebuilder/assets/js/vendors.js

Paul Frankowski Senior Staff

I hope you were smart and you made backup of your website, right?
If not (!) - ask hosting support for backup - and recover website from back-up.

Keep SPPB 4.0.11 by now, and share access to admin area after, I will check.

BTW

But in Image addon were you be able to change image?

Kinderevents-Stephan, Maik Stephan Asked this

Yes I did a backup. So site is working, but also for Image addon or if I click on the Media Widget I got the same error. Right now I deactivated all caching etc. but nothing helps

Paul Frankowski Senior Staff

Please check from different browser - just in case - Firefox, Opera, Safari, Brave

(if will help, I know where the problem is)

Kinderevents-Stephan, Maik Stephan Asked this

Any Ideas, how to solve the issue?

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