Hi
I want to add a background picture to a page, but the pagebuilder request a upload but I have all pictutes in the image folder?
How can I access the image folder??
Staff replied
SP Page Builder
Pagebuilder cannot access the image folder?
7 replies
Mehtaz Afsana Borsha Staff
Hi there,
Thanks for contacting us. In SP Page Builder you can select an image from different folder. To do that you need to go to SP Page Builder -> MEDIA -> BROWSER FOLDER. Here you can select an image from your existing folder and also you create a new folder.
You can also follow this documentation below:
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/media-manager
-Regards.
Rino Asked this
@ Mehtaz
Hi there I talk about PB4, not PB3 and there is no possibility to add a folder.
It seems to me that there is no knowledge about your own product??
I cannot use the PB4 on my developping work! I payed for it but it is not usable!!
I an very disappolinted about Joomshaper.
Mehtaz Afsana Borsha Staff
Sorry for this misunderstanding. I thought you talked about PB3. Sorry again. I will note it down in our feature request list.
Rino Asked this
That mean it is not possible to add images in PB4 at this time?
If it is so, I want my money back..
Mehtaz Afsana Borsha Staff
Did you follow this documentation?
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/media-manager
Rino Asked this
Yes, I did, a long time ago...
The promlem seems to be a request for the second level support if you have something like this.
Please don't tell me to read a documentation, there is really a problem, you know.
It has to do with PHP, but I followed all the technical requirements written in the doc.
Any ideas??
Mehtaz Afsana Borsha Staff
Then I need to add it in our feature request list.
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