Staff replied Templates

Project section not loading

Asked by Nicole Otto 4 years ago Last activity 4 years ago

7 replies

Nicole Otto Asked this

This is on a live site. We need some assistance with this.

Ofi Khan Staff

Hello Nicole Pomeroy

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Nicole Otto Asked this

Supplied the requested information.

Nicole Otto Asked this

This has taken too long. It's been almost 2 weeks and no assistance with this. I will find another option.

Ofi Khan Staff

We need to update the template. Please use the alternative option as you are using now.

Nicole Otto Asked this

How long will it be until this template is updated? We used this template with that piece specifically in mind for a project and now it is broken and doesn't look anything like we had hoped. It's a huge disappointment for our client. It would be nice to know if we have something coming soon so we can use the proper one again.

Ofi Khan Staff

Please check the menu item Portfolio. This is the design of the Projects menu on Decora template. I think the problem is solved. Please check and let me know.

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