Staff replied Templates

No invalid license key

Asked by Frank 4 years ago Last activity 4 years ago

Hello, unfortunately I can't import a template.
All of them show me that I don't have any
have an invalid license key.
But I bought the templates.

I need help urgently. Also with my second question

3 replies

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Rashida Rahman Staff
4 years ago

Hi,

Thanks for your query.

You will get all related info there:
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/installation

And please make sure you have input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close. and then clear your browser and Joomla cache.

Most importantly, You have to copy the license key from your Joomshaper Dashboard. I have attached a screenshot for your ease:

https://prnt.sc/vesh66

Best Regards

Frank Asked this
4 years ago

Perfect. I entered the wrong code.

Many Thanks.

Rashida Rahman Staff
4 years ago

Hello,

Glad that it helped:)

You may accept the most useful answer in order to close the post.

Best Regards

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