Good Day. I am a subscribed SP Page Builder user, and I installed the Newedge template on my website. The Form Builder doesn't send the emails, but the normal contact form does. Please assist.
Staff replied
SP Page Builder
SP Page Builder - Form Builder not working
5 replies
Toufiq Senior Staff
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
Carol-Lynn Burbidge Asked this
Hi. Thank you for your feedback. Please see hidden content as requested.
Toufiq Senior Staff
I just checked your form builder test page & it works fine. Thanks
Carol-Lynn Burbidge Asked this
Hi. When I tested it now, and it only works when I use a gmail email address as the recipient. I have a personalised email address: [email protected] and tried it with another personalised email as well, but it's still not sending the form's info. It's not even showing the Successfull or Error message.
Toufiq Senior Staff
You need to contact with your hosting provider. Thanks
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