SP Page Builder - Form Builder Not Working - Question | JoomShaper
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SP Page Builder - Form Builder Not Working

CB

Carol-Lynn Burbidge

SP Page Builder 3 years ago

Good Day. I am a subscribed SP Page Builder user, and I installed the Newedge template on my website. The Form Builder doesn't send the emails, but the normal contact form does. Please assist.

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #80164

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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CB
Carol-Lynn Burbidge
Accepted Answer
3 years ago #80303

Hi. Thank you for your feedback. Please see hidden content as requested.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #80346

I just checked your form builder test page & it works fine. Thanks

https://prnt.sc/OTvttvbP3I_r

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CB
Carol-Lynn Burbidge
Accepted Answer
3 years ago #80380

Hi. When I tested it now, and it only works when I use a gmail email address as the recipient. I have a personalised email address: [email protected] and tried it with another personalised email as well, but it's still not sending the form's info. It's not even showing the Successfull or Error message.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #80383

You need to contact with your hosting provider. Thanks

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