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Two Template-Questions

KF

Katrin Fries

Helix Framework 3 years ago

2 Questions:

if I change the template from helix to salon, then I get an error message and the page does not work anymore. what can I do?

The helix-ultimate template no longer works. I wanted to reset it to the base setting or change colors. It no longer reacts to such a change. What can I do?

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Website
https://www.kufurahisana.ch
2 Answers
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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #80415

Hello

Thank you for your query. Could you please share your admin access? Use the hidden mode to share the log in credentials. Also, please share with me your site via Akeeba backup. You can check the links below on how to do Akeeba backup.

https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view

https://www.joomshaper.com/blog/backup-and-restore-your-joomla-site-with-akeeba-backup

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KF
Katrin Fries
Accepted Answer
3 years ago #80427

hello Ariba thanks for you answer. I have akeeba-backup. You see the latest update in my account. Have I to do somthing else?

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