SP Page Builder In Article Issue - Can't Open. - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!
Back to the questions

SP Page Builder In Article Issue - Can't Open.

AC

Ang Corey

SP Page Builder 3 years ago

I used SP Page Builder to create and publish articles. But now when I try to edit the article, SP Page Builder doesn't open properly and I can't do any edits.

This is what I see on opening the article: https://ibb.co/pwkqX5Y https://ibb.co/r0jJ6H4

Am on Joomla 3.10.11 Have latest SP Page Builder version.

website: https://privacymatters.com.sg Articles are in the PDPA Forum page.

Thank you.

0
5 Answers
Order by
Oldest Newest Votes
AC
Ang Corey
Accepted Answer
3 years ago #81386

I thought it was because my subscription to SP Page Builder was expired, so I subscribed again but issue is still not resolved.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #81397

Hello Ang Corey

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

0
AC
Ang Corey
Accepted Answer
3 years ago #81406

Thanks Ofi Khan. Sharing my admin access.

I also have another issue in another thread which is not resolved ... ie. purple layover on the banner and banner image. Appreciate your assistance with it. Thank you.

0
AC
Ang Corey
Accepted Answer
3 years ago #81843

Hi Support Team,

Any update on this issue? Thank you.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #89138

Please delete the articles from the database and create new ones. Your data is corrupted. Go to xxxxx_content table and delete all data. Then add new articles. It will work fine.

0