Sp Page Builder 4.0 pro cant open page - Forum | JoomShaper
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Sp Page Builder 4.0 pro cant open page

Asked by HIDEYUKI HIRA 4 years ago Last activity 4 years ago

hi
I cant open Sp Page Builder 4.0 pro

developertools log.

vendors.js?f8551488ea573a191433f0d470adafc9:2 TypeError: Cannot read properties of undefined (reading 'fn')
at l.value (engine.js?f8551488ea573a191433f0d470adafc9:1:344179)
at sl (vendors.js?f8551488ea573a191433f0d470adafc9:2:689313)
at ku (vendors.js?f8551488ea573a191433f0d470adafc9:2:706628)
at t.unstable_runWithPriority (vendors.js?f8551488ea573a191433f0d470adafc9:2:929681)
at Ho (vendors.js?f8551488ea573a191433f0d470adafc9:2:648265)
at Su (vendors.js?f8551488ea573a191433f0d470adafc9:2:703173)
at su (vendors.js?f8551488ea573a191433f0d470adafc9:2:699284)
at ou (vendors.js?f8551488ea573a191433f0d470adafc9:2:696409)
at Bu (vendors.js?f8551488ea573a191433f0d470adafc9:2:712726)
at vendors.js?f8551488ea573a191433f0d470adafc9:2:714146
rl @ vendors.js?f8551488ea573a191433f0d470adafc9:2
vendors.js?f8551488ea573a191433f0d470adafc9:2 Uncaught TypeError: Cannot read properties of undefined (reading 'fn')
at l.value (engine.js?f8551488ea573a191433f0d470adafc9:1:344179)
at sl (vendors.js?f8551488ea573a191433f0d470adafc9:2:689313)
at ku (vendors.js?f8551488ea573a191433f0d470adafc9:2:706628)
at t.unstable_runWithPriority (vendors.js?f8551488ea573a191433f0d470adafc9:2:929681)
at Ho (vendors.js?f8551488ea573a191433f0d470adafc9:2:648265)
at Su (vendors.js?f8551488ea573a191433f0d470adafc9:2:703173)
at su (vendors.js?f8551488ea573a191433f0d470adafc9:2:699284)
at ou (vendors.js?f8551488ea573a191433f0d470adafc9:2:696409)
at Bu (vendors.js?f8551488ea573a191433f0d470adafc9:2:712726)
at vendors.js?f8551488ea573a191433f0d470adafc9:2:714146

5 replies

Oldest first Newest first Most helpful
Ariba Staff
4 years ago

Hello

Apologies for the inconvenience. Are You Using JS compression?
If yes, can you try turning it off in Template Options or inside Compression Plugin, clear Joomla and browser cache, and then try again.

Also can you check the following documentation link please and see if the solutions here help you?

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/troubleshooting#pages-list-or-editor-not-working-white-screen

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/troubleshooting#i-cannot-load-page-templates-and-or-sections-library-or-use-front-end-editor-span-class-h4-br-span

HIDEYUKI HIRA Asked this
4 years ago

thank you for your advice.

I using cloudflare's cdn.

I checked off "JS compression", but did not improve.

I using Cloudflare's SSl/TLS "flexible".

I looked at the two URLs you suggested, but it didn't work.

The problem is not resolved, thanks in advance

Ariba Staff
4 years ago

Hello

Could you please let me know if you have uninstalled our SP Page builder pro? I cannot find it here. I can see there is T4 Page Builder installed here.

HIDEYUKI HIRA Asked this
4 years ago

that's right.
I was unable to update the site as the issue persisted.
I had no choice but to uninstall SP page builder and install T4 page builder.

and now it's working fine.

What I really wanted was a valid time.

Ariba Staff
4 years ago

You can kindly wait for the next update of SP Page builder which might fix the issues for you.

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