SuperUser is Blocked To Edit Content With Page Builder Pro V4 - Question | JoomShaper
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SuperUser is Blocked To Edit Content With Page Builder Pro V4

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Bruno Bissig

SP Page Builder 3 years ago

Hi,

after upgrading to SP Builder Pro v4 my client have problem with editing. Administrators user dont have access anymore to the Page Builder, see: https://imgur.com/a/WX1klLZ

If i change this Administrator to Superuser, he cant edit some Pages, but we dont see a key lock icon next to the Page, but in frontend we see that: https://imgur.com/a/XKH2g4h

But in my peronal account as Superuser i can edit every Page without any problem!

Can you help me?

Thanks Bruno

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #83872

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please watch the video. I hope this video will help you.

https://drive.google.com/file/d/1y3mrZARFpjdpkBkoomp58U4eegxO6q3C/view

-Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #83874

If I may.....

Checked problem was also fixed in last SPPB Pro 4.0.4 update, so make sure that you are using that version, after using tip from video above.

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Bruno Bissig
Accepted Answer
3 years ago #83966

Hi Toufiq and Paul,

thanks, i have now installed the SPPB Pro 4.0.4 update, and it seems now to work for editing. And the key lock icons are there. But klicking a activ key lock icons doesnt have the effect to disapear as usually. But editing the pages works now.

Thank you!

Bruno

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #84106

Glad to know that your problem has been solved.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #84227

In the upcoming we will fix other thing , no access problems in cases

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