Staff replied SP Page Builder

SP Page Builder Pro Version not working

Asked by Stefan Kirchhoff 4 years ago Last activity 3 years ago

Hello,

after purchasing the Pro-Version I install the "fresh" downloaded Component "com_sppagebuilder_pro_v4.0.4.zip". I get the Email with my Invoice and the Key - regarding to my email-adress. AFter that I install the german Lnaguage Pack.

Under Licence & Update I fill in the correct data and save it (Changes successfully saved), before there are only my lastname stated in the field E-Mail Adress. But where can I see if its now the Pro-Version? The Component says SP Page Builder, not Pro. When I edit Pages the Layouts -> Blocks still said "Buy Pro". What can I do? Thanks in advance for a response.

https://www.laserliner.com
Joomla 3.10.11
SP Page Builder 4.0.4
Template: Joomlaplates Ultimate

4 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
4 years ago

Hello Stefan Kirchhoff

Please clear your Joomla cache and Browser's cache and then check. If possible, then check with a different browser.

Best regards

Stefan Kirchhoff Asked this
4 years ago

Hello Mr. Khan,

many thanks, it works, but I have made a missunderstanding by myself. In your Invoice is stated a key under Details but this key doesn't work.

After Login in my Account at Joomshapers I also found another Licence-Key under the Dahboard. After using this it works. Many thanks for your efforts.

Best regards

Brian Baldwin
4 years ago

Yes, I have had to go backwards twice now because the 4.0 versions just break things. Right now cant import layouts, before it was couldnt edit page layouts. So I keep having to go back to 3.8.7

Ofi Khan Staff
3 years ago

Stefan Kirchhoff

Thanks for the update. Your license key is located on your dashboard. It is a 32 digit key.

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