Issue with SP PB 4 and image carousel - Forum | JoomShaper
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Issue with SP PB 4 and image carousel

Asked by Guy SOUBRIER 4 years ago Last activity 4 years ago

The site is running under J4,2,2, Helix Ultimate 2,0,11 and SPPB 4,0,4. Because of this issue, I tried the latest release of SPPB on a local site where the issue is the same.
These screen shots illustrate what happens when trying to add a picture to image carousel. Clicking on « Folders » generate an error and a new preview page is visible (without undo, redo, preview and save) and no further action is possible. This issue also existed with SPPB4,0,3.
The screen shots are visible on the site : https://www.randouveze.fr/images/SPPB01.docx
Would appreciate your assistance.

Accepted answer

Marked as the solution
Toufiq Senior Staff
4 years ago

If you share an screenshot that you want to do exactly, then I will go to try help you. Thanks

12 more replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Guy SOUBRIER Asked this
4 years ago

OK no problem but I have a multifactorial security. In fact the issue is that I have no access to "Folders" when trying to add a picture to image carousel pro. I have SPPB pro.
Thanks for your help

Guy SOUBRIER Asked this
4 years ago

I installed SPPB 4.0.4 instead of 3.8.8 on the "commercial site" to enable you to see what could be wrong and the look of the site is completly changed due to the height of the pictures presented by carousel in both the "bandeau" and "partenaires" modules. I don't know how to fix this issue.
But the access to "Folders" is now available when adding a picture to the carousel.
Rgds

Toufiq Senior Staff
4 years ago

Turn of this authentication system and let me know.

Guy SOUBRIER Asked this
4 years ago

Hi Toufiq,
I hust turned off the authentification and hope you can access the adminnistration of the site https://www.randouveze.fr
Rgds

Guy

Toufiq Senior Staff
4 years ago

I just changed a image from the module & it works fine.

Guy SOUBRIER Asked this
4 years ago

Thanks for your help but I cannot change the size of the images in the "Bandeau" module. I tried many actions without success.
May I expect your kind assiatnce.
Guy

Guy SOUBRIER Asked this
4 years ago

I finally succeed.*
Thanks a lot for your assistance
Guy

Guy SOUBRIER Asked this
4 years ago

Hi Toufiq,

Thanks for your assistance which is really valuable.
I use Helix Ultimate as a template and the last release of SP Page Builder together with Joomla 4.2.3 and I really appreciate the quality of your products.
I have been a bit puzzled with the last release of SP Page Builder which is completly different of the previous version but after a while, everything becomes clear.
I still have somme difficulties with the edition of text blocks because the size of the module is very small and I didn't find how to modify its size. On my site www.randouveze.fr, I need a large table to present the program of our activities and its quite tricky to manage filling in this table.
I would appreciate once more your assistance.
Regards

Guy84000

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