Icon Group: Problems with saving and pasting the addon - Forum | JoomShaper
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Icon Group: Problems with saving and pasting the addon

Asked by Kevin Salbrechter 4 years ago Last activity 4 years ago

Problems saving addons!

Hello, I created an icon group for our social media. I saved it so that it always looks the same and can be inserted quickly. But as soon as I insert this and save it, the page can no longer be accessed.!

16 replies

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Ofi Khan Staff
4 years ago

Hello Kevin Salbrechter

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Kevin Salbrechter Asked this
4 years ago · edited

Hello

Ofi Khan Staff
4 years ago

I cannot login. When I click on login, it downloads an index file. Please check the login from incognito mode.

Kevin Salbrechter Asked this
4 years ago · edited

hello.... I have no problems with an incognito window.

Kevin Salbrechter Asked this
4 years ago

When will I get an answer?

Ofi Khan Staff
4 years ago

Apology for the delay. I have taken a page Icons Group Test. It works without any issue. Please check the page.

Kevin Salbrechter Asked this
4 years ago · edited

I don't know what they did but it didn't change anything!

Ofi Khan Staff
4 years ago

It looks like the issue is on any specific page. Please share the page link.

Kevin Salbrechter Asked this
4 years ago

This is also a big problem. The selection window cannot be adjusted. You can hardly see anything! This needs to be fixed quickly! You can't work like that!

Ofi Khan Staff
4 years ago

Yes, this is a big issue. I have reported it to the developers. Thank you for your feedback on this. Hopefully, it will be resolved soon.

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