error warning message - Forum | JoomShaper
Solved SP Page Builder

error warning message

Asked by Martin Seidl 4 years ago Last activity 4 years ago

Hi
I updated sp page builder to Version 3.8.8 and after this message appears "Unable to find a user with ID:42

I changes user (by the way the user 42 does not exist)
I used joomla article with page builder plugin....nothing worked.

So I switched back to regular joomla article.

How to get rid of this message?

see

Accepted answer

Marked as the solution
Anne Staff

Hello there,

Please take our sincere apology for the unwanted delay. There is an article scroller addon in that page. There you used news category and this articles are showing that they are created by 42. Please go to the publishibg option and change the user id. It will resolve. If you change the category " news" in the addon , it also resolves the issue. I have attached screenshots for you in the hidden content.

-Regards

7 more replies

Anne Staff

Hello there,

Thanks for contacting us and please take our sincere apology. Where are you facing this error? Can you give us a screenshot about it?

-Regards

Martin Seidl Asked this

?

Anne Staff

Hello there,

We are checking the issue and will get back to you soon.

-Regards

Martin Seidl Asked this

ok thnx

Martin Seidl Asked this

Have you checked?

Anne Staff

Hello there,

Please take our sincere apology and allow us some time. We are working on it.

-Regards

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