Error Warning Message - Question | JoomShaper
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Error Warning Message

MS

Martin Seidl

SP Page Builder 3 years ago

Hi I updated sp page builder to Version 3.8.8 and after this message appears "Unable to find a user with ID:42

I changes user (by the way the user 42 does not exist) I used joomla article with page builder plugin....nothing worked.

So I switched back to regular joomla article.

How to get rid of this message?

see

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8 Answers
Anne
Anne
Accepted Answer
Support Agent 3 years ago #86709

Hello there,

Please take our sincere apology for the unwanted delay. There is an article scroller addon in that page. There you used news category and this articles are showing that they are created by 42. Please go to the publishibg option and change the user id. It will resolve. If you change the category " news" in the addon , it also resolves the issue. I have attached screenshots for you in the hidden content.

-Regards

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #85191

Hello there,

Thanks for contacting us and please take our sincere apology. Where are you facing this error? Can you give us a screenshot about it?

-Regards

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MS
Martin Seidl
Accepted Answer
3 years ago #85194

Hi Anne, I enabled the page now: https://www.palatinmedia.com/test1 This message comes only on page builder page, the rest of paes is just joomla articles.

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MS
Martin Seidl
Accepted Answer
3 years ago #85428

?

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #85432

Hello there,

We are checking the issue and will get back to you soon.

-Regards

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MS
Martin Seidl
Accepted Answer
3 years ago #85466

ok thnx

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MS
Martin Seidl
Accepted Answer
3 years ago #86089

Have you checked?

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #86171

Hello there,

Please take our sincere apology and allow us some time. We are working on it.

-Regards

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