Solved Templates

I have this error: Call to undefined method Joomla\CMS\User\UserHelper::getCryptedPassword()

Asked by Gianluca 4 years ago Last activity 4 years ago

to migrate joomla 3 to joomla 4 I had this errror:
Call to undefined method Joomla\CMS\User\UserHelper::getCryptedPassword()
In Helix 3 Template.
Casssiopeia Template work fine, yet
CAN You help me?

Accepted answer

Marked as the solution
Gianluca Asked this

SOLVED SOUNDS GOOD!
But I had to disable a module called "Joomly contactus" which is not compatible with Joomla 4, too.

11 more replies

Ofi Khan Staff

Hello Gianluca

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Gianluca Asked this

Yes Ofi,
just do it!

Ofi Khan Staff

Thanks for the access. Please share this file with me. ZIP the file and upload here.

modules/mod_contactus/mod_contactus.php

Gianluca Asked this

I can't upload HERE!

Gianluca Asked this

Sure Ofi,
I sent the attachment by e-mail

Regards

Ofi Khan Staff

Thanks. I have got the file. Please go to this location: modules/mod_contactus and replace mod_contactus.php file with the attached file. You need to unzip the file and then replace.

mod_contactus.php.zip

Log in to reply.