Editor Access Issue - Question | JoomShaper
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Editor Access Issue

RB

Raymond Barrett

SP Page Builder 3 years ago

We are using SP Page Builder version 3.8.6. Same issue using 3.8.8 on our staging site. We can not access any SP pages in edit mode on the front end. We also can not access some of our pages in edit mode on the backend. Examples of pages on our site is in the hidden content area. We get some errors from a Javascript file called "engine.js." Can you please assist with this? Thank you, Ray

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4 Answers
RB
Raymond Barrett
Accepted Answer
3 years ago #87313

I got it figured out. I had "Rocket Loader" with Cloudflare turned on for optimization. That was breaking it.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #86831

Hello Raymond Barrett

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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RB
Raymond Barrett
Accepted Answer
3 years ago #86868

See the credentials below.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #88401

Thanks for the update. Please accept the answer to close the issue. There is a button to accept answer after each comment.

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