Editor Access Issue - Forum | JoomShaper
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Editor Access Issue

Asked by Raymond Barrett 4 years ago Last activity 4 years ago

We are using SP Page Builder version 3.8.6. Same issue using 3.8.8 on our staging site. We can not access any SP pages in edit mode on the front end. We also can not access some of our pages in edit mode on the backend. Examples of pages on our site is in the hidden content area.
We get some errors from a Javascript file called "engine.js."
Can you please assist with this?
Thank you,
Ray

Accepted answer

Marked as the solution
Raymond Barrett Asked this

I got it figured out. I had "Rocket Loader" with Cloudflare turned on for optimization. That was breaking it.

3 more replies

Ofi Khan Staff

Hello Raymond Barrett

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Raymond Barrett Asked this

See the credentials below.

Ofi Khan Staff

Thanks for the update. Please accept the answer to close the issue. There is a button to accept answer after each comment.

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