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Sp Page Builder Issue - Backend Page Disappeared

Piotr Nowak

Piotr Nowak

SP Page Builder 4 years ago

Hi.

I was building a page in pagebuilder on Qubic template and i tried to add a movie /mp4/. Suddenly almost everything /except menu and footer/ disapeared in the backend but it is still showing on the front end.

Can someone please help me a little? Thanks.

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11 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7060

Hi / Cześć.

Thanks for access. I will check

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7063

After a while:

  1. From back-end (admin) editor I was able to open all 3 pages.
  2. On front-end editor indeed was a problem. But I used my magic, and works again.
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Piotr Nowak
Piotr Nowak
Accepted Answer
4 years ago #7075

Many thanks. Is this is permanent magic, or will it blow up again when I'll try to add mp4 movie one more time?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7165

Should be OK by now (for long time). Like in life you never know.

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Piotr Nowak
Piotr Nowak
Accepted Answer
4 years ago #8900

And it happened again :) Can You help me a little?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #9101

And what exacly you made? Becuase it's different domain.

Sprawdzam..., ale cosik pechowy ten twoj projekt.

Moze dodałeś jakiś extra kod?

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Piotr Nowak
Piotr Nowak
Accepted Answer
4 years ago #9102

Hi. Just added or clone some pictures. Nothing more i think.

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Piotr Nowak
Piotr Nowak
Accepted Answer
4 years ago #9103

There was a lot of tekst and pictures. Now there is only menu an footer. I'm sure something has happened :)

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Piotr Nowak
Piotr Nowak
Accepted Answer
4 years ago #9104

I added block: content/portfolio. Deleted some pictures, added and clone some of them. I was trying different otions in that block. Suddenly then it happened.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #9106

Your saved page code has been damaged only maybe 30-40% of code was saved, stored in database. Maybe there was too many rows inside and your PHP memory was too low. Sorry, but I cannot fix that. Code is missing. It's like cut in the half.

Next time do not use more than 7-8 rows.

foto_5818_2021.png

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Piotr Nowak
Piotr Nowak
Accepted Answer
4 years ago #9108

And it happened again a few minutes ago. That must be some funny bug in SP Page Builder i think.

I found a backup of files on server and restore them. I only changed row options and started visually changing padding (as shown on picture). And bang - suddenly everything on backend disappeared except menu and footer. Undo option did not changed anything, luckly I did not saved changes. I closed SP Pagebuilder, run it again and everything is as before.

I can learn to live with it in that project, but maybe it can help you a little to find the reason.

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