Not all Pro functions are working - Forum | JoomShaper
Solved SP Page Builder

Not all Pro functions are working

Asked by Marketing 4 years ago Last activity 4 years ago

Good Morning,

I am unable to use the SP Page Builder Pro 'Hide', 'Save add on' etc features associated with the Pro license, although the license is up to date and I can access the Pro addons.
Please see screenshot below:
https://ibb.co/KqSHpBjhttps://ibb.co/KqSHpBj

Thanks in advance,
Lucy

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
4 years ago

And if you are advanced webmaster, please check in Joomla database, using PHPMyAdmin, what update path you have?

if with

https://www.joomshaper.com/updates/com-sp-page-builder-lite-next.xml

change into

https://www.joomshaper.com/updates/com-sp-page-builder-pro-next.xml

it will help for for the future.

1 more reply

Paul Frankowski Senior Staff
4 years ago

Hi Lucy,

I think you have installed SPPB Lite 4.0.5, not Pro version.

Download SP Page Builder 4.0.5 Pro and re-install on your site, then clear CACHE, it will help.

foto_8943_2022.jpg

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