Offcanvas Only Blurry After Update - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Offcanvas Only Blurry After Update

K

kweb

SP Page Builder 3 years ago

Hi there, yes I know - thousands of time this has been asked in forum and I know this problem - but I have tried an hour now getting this to work and I cannot get it on my site:

I have updatet to J4 and made a fresh helix umltimate 2 install. Offcanvas is blurry when been clicked.

I tried to set right module postion I tried to set the position in template settings I cleared cache

Nothings helps,

Can you help me out here please.

https://www.fahrradhaus-jaehn.de/joomla4/

kweb

0
13 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #89406

Fixed,

this time issue was caused by JS code added inside module type "Custom HTML advanced". I disabled that module.

Evidence

foto_8988_2022.jpg

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #89039

Hi

Kindly select offcanvas menu style and save within the menu tab of your Template Options. Here is a screenshot:

https://prnt.sc/1qxvkl0

Clearing Joomla and browser cache is always important then.

Hope this will solve the issue for you!

Best Regards

0
K
kweb
Accepted Answer
3 years ago #89053

Hi thanks - but you need to read what I wrote:

I tried to set right module postion I tried to set the position in template settings I cleared cache

I exactly did what you suppose but its not working for me.

kweb

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #89073

Clear your browser cache too. If possible keep a backup and reinstall Helix.

0
K
kweb
Accepted Answer
3 years ago #89153

Ok, I made a backup, installed latest HU Templates, cleared site and browser cache - still nothing going on....

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #89403

If I may.

I will check...

in most cases it's JS conflict or compression issue

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #89407

BTW

I have Task for you this time, correct that bug, missing font file

foto_8989_2022.jpg

0
K
kweb
Accepted Answer
3 years ago #89438

Thank you very much Paul - seems like the custom HTML was used by the former template.

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #89467

Bike cyclists should help each other :)

0
M
miacs
Accepted Answer
3 years ago #92159

Hello Joomshaper Team I have a problem that I no longer see the link in the offcanvas on smartphone or tablet. When you click the hamburger button everything is blurry. I have also checked everything as it says in this description
https://www.joomshaper.com/forum/question/18624steht but unfortunately the problem still exists. Could someone help me?

https://onlyonebreath.ch

Thanks

-1
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #93410

Hello miacs,

Please remove your sensitive information from this post. I have replied to your own post here: https://www.joomshaper.com/forum/question/19453

Please check!

Best Regards

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #93423

Now seems to be working fine

foto_9133_2022.jpg

Notice! you have DSGVO law problem, read more >> https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/google-fonts-and-dsgvo-gdpr

0
M
miacs
Accepted Answer
3 years ago #93480

Many Thanks Paul for your Support Best Regards

0