Multiple Sites Not Having Offcanvas After Update - Fixes Dont Work - Question | JoomShaper

Multiple Sites Not Having Offcanvas After Update - Fixes Dont Work

R

Rvdzande

Helix Framework 1 month ago

Hello,

A while ago the helix ultimate update broke the mobile menu on some sites. I fixed it myself, now there a several fixes on the forum, they work in about half the sites.

Since it is nighttime here I will look fuhrter into the broken sites tomorrow. Anything I am missing? Find the urls below in hidden.

All had offcanvas 'right'

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10 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #212800

Hi @Rvdzande,

Did you try?

https://www.joomshaper.com/forum/question/42789

Kindly, do let us know.

Thanks!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #212336

Hi,

Sorry for your experience.

Did you try all of them mentioned in the following doc, already?

https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#off-canvas-menu-icon-missing-on-the-right-side-in-joomla-6

And from here: https://www.joomshaper.com/forum/question/42602

If yes, kindly give me your admin access to check those sites for you.

Best regards,

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R
Rvdzande
Accepted Answer
1 month ago #212350

Yes, I did check the documents. Managed to restore a few more sites, three left (technically two). Came for 25+

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R
Rvdzande
Accepted Answer
1 month ago #212430

Any updates?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #212492

Hoi, please try that version (fix): https://limewire.com/d/su2dX#9s0dtND5ff

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #213719

Hello,

We haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now?

If so, kindly accept the most helpful answer to close the post.

Best regards,

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R
Rvdzande
Accepted Answer
1 month ago #213736

Guess I forgot to answer, it's fixed!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #213756

please mark as solved, thx

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R
Rvdzande
Accepted Answer
1 month ago #213757

I did? Only thing I can do is 'reject answer.' Have a nice Christmas (if celebrating.)

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #213786

Thanks for accepting the answer. Have a nice time:)

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