Saving Or Closing Pages Backend Doesn't Work (and Frontend Neither) - Question | JoomShaper
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Saving Or Closing Pages Backend Doesn't Work (and Frontend Neither)

T

Ton

SP Page Builder 3 years ago

Hello,

on my clients testsite suddenly saving the SPPageBuilder pages doesn't work. When I change a text and try to save the page the save-icon keeps spinning. Also when I try to close the page it doesn't work, nothing happens.

Yesterday everything was working fine. Only changes I made today is updating the PHP-version to PHP 8.0 but I allready changed this back to PHP 7.4. I also added a Lets Encrypt SSL-certificate but I haven't enabled this in the Joomla backend.

Also I added the Page Builder licence-key today. Maybe that's the problem?

Update: Because of the endless spinning I closed the page. When I try to open it again all data was gone... :-( I'm really sad now, lost all the changes I made yesterday. The back-up is from the day before so hopefully I can restore some things. But really I don't want to work a whole day again and risk to loose everything again. So I will wait for this problem to be solved, aarrrrghh (I know, I'm stupid, but also sad)

What to do? Thanks!

Greetings, Ton

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2 Answers
T
Ton
Accepted Answer
3 years ago #89631

Hello,

I've been testing on the server but without any changes. Now I moved to another server where I extracted a back-up of the site. Here it's working fine so I think the host of the first server has changed some things. I'll let know if we find out!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #89732

Hi,

Thanks for letting us know about it.

Most of the cases it causes by mod_security rule of the server.

Best Regards

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