Blank Page With SP Pagebuilder On PHP 8.0 - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Blank Page With SP Pagebuilder On PHP 8.0

DA

Dagfinn Albertsen

SP Page Builder 3 years ago

Hi, I have been in contact with one of you earlier today about blank page issues when using SP Pagebuilder and PHP 8.0. I can't find this conversation, so we'll take it from here: Now I have tried everything on all my pages where I have installed SP Page Builder, but nothing helps. I have uninstalled version 4 and installed version 3. But no matter what I do I get a blank page when I try to edit as described in the manual. This happens when I use PHP 8.0. Everything is OK in PHP 7.4. Tomorrow this PHP version is shut down and I'm not taking any chances. That's why I'm uninstalling SP Page Builder on all my pages and asking for a refund. You operate with a seven-day money back guarantee. Where do I place this claim? I have a site where I haven't used SP Page Builder - just Helix 3. This lives with PHP 8.0. I will have to work on it, and rather spend the money on finding another solution eventually. Sincerely Dagfinn Albertsen

0
5 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #90498

Hi there!

Sorry for your issue.

Would you please check the following links to see if it helps!

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/troubleshooting#pages-list-or-editor-not-working-white-screen

Recheck and fulfill technical requirements and the PHP setting may also help! https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/technical-requirements

Best Regards

0
DA
Dagfinn Albertsen
Accepted Answer
3 years ago #90499

Hi, as I wrote in the chat, I have now changed my strategy and moved away from building my pages with SP Page Builder. I will try to use Helix3 and build my pages there. I am an amateur and occasionally need help from experts. Now I'm going to learn CSS coding. I come from JSN. They had a page of icons that could be used. Do you have something like this? I never found the icons in the SP Page Builder and when I asked for help I only got a link in return. I had been there many times. So now you have to be kind and send my money back. I have no company that pays this for me. I run the pages I create for associations and teams, and I don't get paid for it.

0
DA
Dagfinn Albertsen
Accepted Answer
3 years ago #90500

As you can se on this link https://www.joomshaper.com/forum/question/18902 har jeg hatt mye trøbbel med SP Page Builder.

0
DA
Dagfinn Albertsen
Accepted Answer
3 years ago #90611

Hi, I have had several coversavations with your staff today and yesterday. Seven days ago I bought SP Page Bulder Pro. It does not work for me. I want my money back. How do we do it??

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #92326

Hello,

Sorry to hear that.

I have replied to your other post too.

Have you sorted things out, or you still need a refund? Kindly give me your email address to check your subscription status.

Best Regards

0