Menu Carrot Problem With Helix Utlimate After Upgrade - Question | JoomShaper
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Menu Carrot Problem With Helix Utlimate After Upgrade

BG

Bob Gann

Template 3 years ago

Not sure if this is a template or Pagebuilder problem. Have a Joomla 3.10 site (current) with SP Page builder 3.6.2 and Helix Ultimate 1.1.2 (framework and template). When I upgrade to current SP Page builder 3 and upgrade Helix framework and template the dropdown carrots on the main menu fail on all pages but the home page. What I mean is the down carrot "v" to the right of a menu with subitems, or ">" to right of a menu on 2nd level do not work on anyting but the home page. Hard to explain with out an image.

Menu on home page look like this. Home v Projects v (etc.) If you navigte to a sub page - like the Project page the menu appears as HomeProjects □ (etc.) The little v is not displayed correctly.

Visit this page to see correct view https://dev.cofiretech.org/ Visit this page to see incorrect view https://dev.cofiretech.org/feature-projects/uas-program The > to the right of expandable items also displays as a unknown character square.

Thoughts?

I am using Pro version and have current Everything subscription.

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #90476

Hi there!

Would you please check if you have enabled the font awesome in the advanced tab of your Template Options?

Here is the related doc:

https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/advanced#font-settings

Best Regards

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BG
Bob Gann
Accepted Answer
3 years ago #90621

That got it. I had it enabled on the live site - but the dev site (where I did the upgrades) had it off and I hadn't noticed there. Wondering if it defaults to off during the install. No matter - seems to have solved it. Thanks!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #90645

Glad that it helped and you are always welcome:)

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