Several Problems Following J4 Migration - Question | JoomShaper
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Several Problems Following J4 Migration

stq74

stq74

General 3 years ago

Hello, I migrated my site to joomla 4, and I find myself with the following problems:

  • the logo is very small
  • impossible to save the changes in helix 3, I have the error "The form cannot be submitted because some required data is not completed. Please correct the indicated fields and then try again."
  • in the "partners" page it is impossible to center all the logos, moreover in the "customers" addon there is no longer the option to open the link in a new tab
  • In the "contact" page when Google's recaptcha is activated, the page does not display.

Thanks for your help

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21 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #91643

Renamed override contact addon site.php file and enabled re-captcha from addon settings.

https://prnt.sc/5OR-eKl1AcMi

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #91245

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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stq74
stq74
Accepted Answer
3 years ago #91414

Hi, here is the access, thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #91617

Please check now. Thanks

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stq74
stq74
Accepted Answer
3 years ago #91618

Hello Toufik, it looks ok except in the "partners" page in the "clients" addon there is no longer the option to open the link in a new tab. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #91626

Please check now. Thanks

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stq74
stq74
Accepted Answer
3 years ago #91637

Great, can you give me a summary of what you have done, especially for the Recaptcha, I have several sites to migrate and I would not like to open a ticket each time. Thanks

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stq74
stq74
Accepted Answer
3 years ago #91649

Thanks you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #91651

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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stq74
stq74
Accepted Answer
3 years ago #91701

Hi Toufiq, So I had to migrate to Joomla 4 on a subdomain, I just moved the site to the main domain. I end up with the same error I can no longer record in Helix 3.

URL: https://couranthys.fr/ Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #91843

Where exactly occurred the problem?

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stq74
stq74
Accepted Answer
2 years ago #91845
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #91880

Did you change administrator URL? Please open your conolse then you will get image missing and upload the images on the same path.

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stq74
stq74
Accepted Answer
2 years ago #91918

Hi, I attach the admin url, id and password are identical. I don't understand your sentence about the images...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #91932

You need to upload these missing images on this file location.

https://prnt.sc/fd-f30vScVMXa

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stq74
stq74
Accepted Answer
2 years ago #91937

the screenshot has been removed : https://prnt.sc/0XwZH6h3k9Rd

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #91945
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stq74
stq74
Accepted Answer
2 years ago #91953

ok, thank you. one more question, what should I do with the File Substitutions of the Floox template?

https://prnt.sc/Hy1hQPS2FX2Z

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #92147

No need to do anything for here. Thanks

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stq74
stq74
Accepted Answer
2 years ago #92251

ok, thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #92333

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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