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may i have any support?

Did you checked if all was compatible for update? I.e. did you update the template and all first before running the update?

I also had the FOF notice once, i downloaded something called lib_fof_3.8.1 from akeeba and installed it before the update...

unfortenatlly , i did not update the template honstly, can i do it now? and how i do it ?

I am not sure if there is an update for the template to make it ready for j4 (you can look this up at the template downloads here on the site of joomshaper... when you go to products, templates and then look up your template and check if there is a j3 as wel as a j4 icon there...)

Then restore your backup and update everything that's needed according to the update checker that you will see before updating.... Just download the a new version of the template and the FOF library and maybe other stuff that you see that's incompatible... Only when you did all that then try to update to joomla 4...

I always restore the backup on a test location, then try to update all and only when it has worked i make a new fresh backup of the updated website and restore that to live location :)

i would appreciate it if you provide me with videos or documents how roll back joomla version, and restore the backup and if there are possible way to check the backup first before do it officially. you think you can help?

I do it this way...

Set up a test domain in localhost or on a testserver first...

Put your backup file (.jpa) there as well as akeeba kickstart.php

Also make a fresh database on your localhost or testserver...

Then go to the link: localhost/"folder-name/kickstart.php

Follow the steps, akeeba will guide you through it...

When you restored your "prior-update" backup then go to settings in joomla backend en with update channel choose next Joomla... Then it will give you a screen where you can see which extensions you would have to update before upgrading to joomla 4...

I hope it's clear this way...

Hello Rand Schools

Acymailing is not compatible with Joomla 4. Please uninstall it and it will be fine.

Best regards

Hello Ofi Khan I am not the one with the question here... I do have some other threads where I would like to get some help :-)

Hey Robert

No problem. I have mistaken the name since the post is long.

I had uninstalled all the extensions and plugins which caused the error messages and problems at the back end solved after downloading the latest version of the extensions, and website started work successfully with the default template. but now i still have the issue with Educon template i belive i have to delete it and re install itI tried to download tha lastet version of the templates which is support joomla 4But i recived error message at the last step when i tried to install it, any body know what the best wayFor installing upgraded version of template?

You do not need to uninstall Educon template for the update. Just install the latest version on your site. If you face any error, share it here with screenshots. I would like to check and help you. Take a screenshot and share via any platform. For example: Lightshot

I installed the latest version of Educon and everything went good except ths offcanvas medue it is not working well on the mobile view and itappears in desktop view

Another thing joomla sign appear for page code not sure how to remove it

Here the linkwww.randschools.com/international-section/

Please open it in the mobile view and see if you can assist

I cant add image normally in the post would you help me how can i do it

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.