backend is white page and frontend broken - Forum | JoomShaper
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backend is white page and frontend broken

Asked by harry 4 years ago Last activity 3 years ago

I updated SP version 4.0.6 and some old page error, after that I back version 3.8.9 some other error

I can't edit becuase backend is blank, frontend is brocked
I dont know wiht Joomla 3.10 bester with SP 3.8 or 4.0? and with php version?

5 replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please rollback your previous site which was Page Builder 3. Cause, there is no way to downgrade Page Builder 4 to 3. Or you have to continue with the Page Builder 4.

-Thanks

harry Asked this
3 years ago

With page buider 4 all current page have problem and there are any links of virtuemart change

Toufiq Senior Staff
3 years ago

Should i check your site with the Page Builder 4. If yes, Please let me know and give me time. Thanks

harry Asked this
3 years ago

Now our site installed PB4, please check.
Virtuemart i don't know when on backend or frontend

1; Allmost url of virtuemart proplem:
example:
https://matkinhthanhlich.com.vn/shop

There are warning:
Information
Unlimited Access!
and url is not Friendly URLs
2; Some page builded from old version now can't open and can't edit ..
contact-lens page.
If you want, i can send you the page I exported from packup site.
Thanks

Toufiq Senior Staff
3 years ago

Can you share an screencast video about the full scenario? Thanks

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