Contact Form is Not Working With SMTP Joomla Configuration - Question | JoomShaper
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Contact Form is Not Working With SMTP Joomla Configuration

SG

Silvia Gardiol

SP Page Builder 3 years ago

Hi, In my joomla configuration SMTP work fine (using mail test) but the contact form in SP Page Builder Pro doesn't. I also have no error or confirmation message in the contact form after sending the form.

Best regards

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8 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #94720

Hi there,

Thanks for contacting us. Sorry for the inconvenience. If you want to use the contact form addon then you have to use the PHP mail function or you have to use the form builder addon instead of contact form addon.

-Thanks

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S
seooes
Accepted Answer
2 years ago #99654

I have the same problem with SMTP. Test works fine, but actual form won't. When using barber template the form builder addon won't work, but with the default Joomla template form buidler addon works fine.

After pressing the sendbutton the form content show up in the page URL.

?form-builder-item-%5Bfirst-name%5D=Name1&form-builder-item-%5Blast-name%5D=Name2&form-builder-item-%5Bemail%5D=test%40email.com&form-builder-item-%5Bsubject%5D=Test+message&form-builder-item-%5Bmessage%5D=Testing.&form_id=eyJyZWNpcGllbnRfZW1haWwiOiJjR2x5YVhSMFlVQndkWFZ6WlhCaGJteHBhV3RsY21GellXNWxiaTVtYVE9PSIsImFkZGl0aW9uYWxfaGVhZGVyIjoiVW1Wd2JIa3RWRzg2SUh0N1pXMWhhV3g5ZlFwU1pYQnNlUzF1WVcxbE9pQjdlMlpwY25OMExXNWhiV1Y5ZlNCN2UyeGhjM1F0Ym1GdFpYMTlDZz09IiwiZnJvbSI6ImNHbHlhWFIwWVVCd2RYVnpaWEJoYm14cGFXdGxjbUZ6WVc1bGJpNW1hUT09In0%3D%3Aea4c5aae0b04c565b9a5e1d71f512a7a&addon_id=1589708819691&email_subject=e3tzdWJqZWN0fX0gfCBZaHRleWRlbm90dG8gLyBTw6RpbHl0eXMgamEgbGl1a3VvdmV0IHwgUFNMIEouIFLDpHPDpG5lbg%3D%3D&email_template=PHA%2BPHN0cm9uZz5Mw6RoZXR0w6Rqw6Q6IDwvc3Ryb25nPnt7Zmlyc3QtbmFtZX19IHt7bGFzdC1uYW1lfX08L3A%2BCjxwPjxzdHJvbmc%2BU8OkaGvDtnBvc3Rpb3NvaXRlOiA8L3N0cm9uZz57e2VtYWlsfX08L3A%2BCjxwPjxzdHJvbmc%2BQWloZTogPC9zdHJvbmc%2Be3tzdWJqZWN0fX08L3A%2BCjxwPjxzdHJvbmc%2BVmllc3RpOiA8L3N0cm9uZz57e21lc3NhZ2V9fTwvcD4%3D&success_message=T2RvdGEgaGV0a2ku&failed_message=Vmllc3RpbiBsw6RoZXR5cyBlcMOkb25uaXN0dWkuIFlyaXTDpCB1dWRlbGxlZW4u&captcha_type=default

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SG
Silvia Gardiol
Accepted Answer
2 years ago #99657

In my case, I was able to use the form but for that I had to use a different email address. The email address of the sender must be different from the one of the recipient.

This is strange and not very pleasant because I could not use [email protected].

I hope there will be a fix for this.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #100013

Will you please provide me the Joomla administrator access to check the issue?

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S
seooes
Accepted Answer
2 years ago #100165

Thanks Toufiq. I send you access details.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #100304

Please check now. Thanks

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S
seooes
Accepted Answer
2 years ago #100542

Great! I don't know what you did but SMTP with forms are now working fine. Thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #100777

I can't remember what i did. :(

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