Page Builder Version miss alignment issue - Forum | JoomShaper
Staff replied SP Page Builder

Page Builder Version miss alignment issue

Asked by Craig 3 years ago Last activity 3 years ago

Hello,

I purchased a site template from https://agethemes.com, after alot of modification and changes I got stuck with a few things that needed the pro version of SP PageBuilder. So I purchased the pro version from you guys and after I installed it all the alignment of my pages shifted to the left on any mobile device, it seems to be fine on a pc browser though.
Previouse version that came with my template SP Page Builder Lite 3.1.1
I upgraded to SP Page Builder Pro 3.8.9 and noticed the alignment issue, I tried upgrading to SP Page Builder Pro 4.0.6 and still have the alignment issue on Tablets and Phones.
I have spent a few weeks personalizing this template, is there anything I can do to resolve the alignment issue so I can make use of all the features the pro version offeres?

At the moment I am building the site on a localhost so unfortunatley you will not be able to access it.
The template I am using is lt_company_joomla3_quickstart_package

Thank you in advance for your assistance.

Regards,
Craig

5 replies

Oldest first Newest first Most helpful
Mehtaz Afsana Borsha Staff
3 years ago

Hi

Thanks for contacting us. I think as it's another company template it may be conflicts with the CSS. Because we have set some default CSS classes, maybe these are not matched with your template that's why it has created these issues.

-Regards.

Craig Asked this
3 years ago

Hello Mehtaz,

The other company is blaming saying I need to resolve it with you :(
The quickest solution I think is if you can please send me the pro version of version 3.1.1 - com_sppagebuilder_pro_v3.1.1.zip
As I said I have put in alot of hours on this site and really dont have the time to start over.

Please can you send me com_sppagebuilder_pro_v3.1.1.zip ir a download link where I can get it?

Thank you in advance,
Craig

Mehtaz Afsana Borsha Staff
3 years ago

But 3.1.1 is too old. Sorry we dont have this file.

Craig Asked this
3 years ago

Hmmm that is not really good.
How can I then go about requesting a refund since I will not going to be using it as its breaking my site.

What is the oldest version you have available?

Regards,
Craig

Mehtaz Afsana Borsha Staff
3 years ago

I have SPPB 3.8.3 If you want it then I can give you the link.

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