Whatsapp - Question | JoomShaper
🎃 Halloween Sale is Live! Get 35% OFF on all plans. Sale ends soon! Get Offer
Back to the questions

Whatsapp

M

Manuel

Template 2 years ago

Hi, in the template Basic configuration where are the social medias I have a problem with whatsapp. Looks like that the Link is wrong. When I click on the symbol comes Whatsapp but with the message site not found. https://prnt.sc/UuT90icixecF https://prnt.sc/RWO9jCMF5WI8

Regards Manuel

0
3 Answers
Order by
Oldest Newest Votes
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #95699

Hello Manuel

In the WhatsApp username option, use your phone number with country code. Then it will work.

Best regards

0
BC
Bob Coyne
Accepted Answer
4 months ago #196467

I've tried adding my number including the country code but it just comes up with a 404 error when clicking. What am I missing?

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #196481

Hello Bob Coyne,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please post a new question regarding your issue. We will check and help you.

Best regards

0