Helix Ultimate And Whatsapp
Roberto Parisotto
I have an issue with Helix Ultimate (latest version) on Joomla 4.4.3 (latest of Joomla 4); when I go to insert in the Template Options -> Basic -> Social Icons -> Whatsapp Username (number with international prefix) it works with Chrome, but not with Firefox which opens Whatsapp but does not dial the number entered. Have you already noticed this issue?
Mehtaz Afsana Borsha
Accepted AnswerHi
Thanks for contacting us and sorry for this issue. It seems ok in my end. Please see the screencast video below:
Could you please try valid Username/ Number? And please make sure you have updated your browser.
-Regards.
Volker Arntz
Accepted AnswerHi, i also need this information but the link does not work anymore. Can you pleas respond the correct syntax of the whatsapp-entry in helix for username: qwer1234 and whatsapp-number: 0049 1234 5678 Thx Volker
Roberto Parisotto
Accepted AnswerHi, I had tried clearing my browser cache multiple times to no avail. Today I tried again and it works. Browser cache often plays nasty tricks.
Thanks for the reply. Issue resolved
Regards Roberto