I switched to a J4 template since the Podcast template was incompatible with J4. However, I am having an issue when trying to access users (add and modify users) and receive :
Call to undefined method Joomla\Database\Mysqli\MysqliDriver::getErrorNum()
The website is located here: https://upgrade.franklinborough.org/. However, I cannot give you user access since I received the mentioned error above.
Any help would be greatly appreciated!
Scott
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
Toufiq,
As I mentioned, I cannot give you user access since I received the error:
Call to undefined method Joomla\Database\Mysqli\MysqliDriver::getErrorNum() when accessing user accounts.
Any other thoughts? I cannot even change my password and give you that.
Scott
Toufiq,
There are no issues with the database.
https://prnt.sc/6H7UuecxgTQn
Worse case senario, I will have to give you my password and then just change it.
Let me know if you have any other ideas before I do that.
Ebable the debug mode from the global configuration then share an screenshot of your error page. Thanks
Ok, so I received the following when I clicked on a user in the backend:
https://prnt.sc/4TsZOfA3lwqK
Thanks!
If you don't mind, Can you give me FTP access & administrator access to solve the issue? Thanks
Credentials added in hidden content
Please check now. Thanks
Toufiq,
Thank you so much!
Can you briefly explain the issue?
Scott
Disabled profile archive plugin. Thanks
