Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Toufiq, As I mentioned, I cannot give you user access since I received the error: Call to undefined method Joomla\Database\Mysqli\MysqliDriver::getErrorNum() when accessing user accounts.

Any other thoughts? I cannot even change my password and give you that.

Scott

https://prnt.sc/c2ICDcC2SEmr

Toufiq, There are no issues with the database. https://prnt.sc/6H7UuecxgTQn

Worse case senario, I will have to give you my password and then just change it.

Let me know if you have any other ideas before I do that.

Ebable the debug mode from the global configuration then share an screenshot of your error page. Thanks

Ok, so I received the following when I clicked on a user in the backend: https://prnt.sc/4TsZOfA3lwqK

Thanks!

If you don't mind, Can you give me FTP access & administrator access to solve the issue? Thanks

Credentials added in hidden content

Please check now. Thanks

Toufiq, Thank you so much! Can you briefly explain the issue?

Scott

Disabled profile archive plugin. Thanks