I get an 'undefined error' when I want to save changes to the template configuration for example image size changes and reconfiguring of the layout builder.
Solved
Templates
Gazette Since J4 Upgrade - Settings to Template Won't Save
Asked by Adriaan Buys
3 years ago
Last activity 3 years ago
Accepted answer
Marked as the solution
Toufiq Senior Staff
It works fine in my locahost. I think your server blocked to pass header script code.
8 more replies
Toufiq Senior Staff
Hi there,
I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Database access to check the issue? I will check & get back to you soon.
-Thanks
Adriaan Buys Asked this
Let me know if these panel details work
Toufiq Senior Staff
I think this code occurred the problem.
Header
Remove this code and check
-Thanks
Adriaan Buys Asked this
Thank you, I see you have removed the code. This is Google code, is it old code? The adds still work. I think they work with text file now. Hopefully this does not affect the adds.
Toufiq Senior Staff
I think your code occurred the problem. I didn't investigate your code.
Adriaan Buys Asked this
Hi Toufiq, the actual error is with the template. I can not put any code in the custom code </head> section. I have tried to add my google tag manager or facebook pixel and both immediately give me that error.
Toufiq Senior Staff
Can you give me a Akeeba backup via google drive? I tried to download a backup. But, fetch back to server doesn't work.
Adriaan Buys Asked this
Hi There
Included the backup, thank you
Toufiq Senior Staff
Not JPA format. Please provide me zip file.
Adriaan Buys Asked this
Ok included
Adriaan Buys Asked this
Thank you for all your hard work as always. The hosting company fixed it! :)
Toufiq Senior Staff
You are most welcome. Will you please spend some to write a review about our product and support quality?
Log in to reply.