Shaper Gazette Isues Since Upgrade Helix Ultimate - Question | JoomShaper
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Shaper Gazette Isues Since Upgrade Helix Ultimate

Adriaan Buys

Adriaan Buys

Template 8 months ago

I have recently updated Helix Ultimate and have noticed some issues with my Shaper Gazette

  • The favicon has reverted to Joomla favicon - my favicons are in the templates/images and root folder
  • The Template custom CSS overide does not seem to work. I have a mega menu spacing override that does not seem to function.
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #185648

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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Adriaan Buys
Adriaan Buys
Accepted Answer
8 months ago #185875

Included

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 8 months ago #185999

Could you please provide me the favicon?

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Adriaan Buys
Adriaan Buys
Accepted Answer
8 months ago #186000

Hi There Included the png

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