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Problem SP Page Builder And Joomla Site

PR

Philippe Rousselet

SP Page Builder 1 year ago

Hello i try to install SP Page builder Pro on my joomla site and it does not work; just before SP Page builder lite was working well. and now I get a white page when I try to open the administration I get a white page https://www.paiementsouverain.fr/index.php?option=com_sppagebuilder&view=dashboard&tmpl=component#/ Philippe Rousselet

if I use the template Cassiopeia for the site it works ! but if I use the template Ja_colab it does not work on the admnistration but the page is visible on the front end

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6 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #98295

Hello Rousselet

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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PR
Philippe Rousselet
Accepted Answer
1 year ago #98303

administrator access in the hidden content

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #98782

I have checked it. It loads fine.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #98783

Please check and let me know.

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PR
Philippe Rousselet
Accepted Answer
1 year ago #98815

the page https://www.paiementsouverain.fr/index.php?option=com_sppagebuilder&view=dashboard&tmpl=component#/ loads fine but wheen I try to open a specific page https://www.paiementsouverain.fr/index.php/edit/1 i get a white screen

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #109718

Apology for the delayed response. With Casseopia template, it works fine. Please check with your template provider for assistance.

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