Staff replied SP Page Builder

Problem saving Pages PB 3.8.9

Asked by Daniela Mutz 3 years ago Last activity 3 years ago

Hello, I need help with a problem: I'm using Pagebuilder Version: 3.8.9 and I can't save in either the backend or the frontend! It says "saved" but the page doesn't show any saves!! I have to make changes for the customer, but it hasn't been possible for days.
I do NOT want to upgrade to Pagebuilder 4.0.

What can I do?

The message appears: Changes saved" but NOTHING is saved!

Who else has the problem?

I have already changed the version to 3.8.6 - the same error there too. Cannot save.
For all other customers / websites everything works fine...

7 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Daniela Mutz Asked this

Thank you, I really need your help urgently:

Toufiq Senior Staff

Check the screenshot.

Daniela Mutz Asked this

so:

Toufiq Senior Staff

I just added a accordion addon on home page and it saved fine. Thanks

Daniela Mutz Asked this

sorry

Toufiq Senior Staff

Please check now. Thanks

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