Staff replied SP Page Builder

Cannot read properties of undefined (reading 'top')

Asked by pizzoferro 3 years ago Last activity 3 years ago

Good evening,
I encounter the following problem: I have an error on the page builder which I assume also affects the correct functioning of the multilanguage dropdown.

jquery.min.js?3.6.0:2 jQuery.Deferred exception: Cannot read properties of undefined (reading 'top') TypeError: Cannot read properties of undefined (reading 'top')
    at a (https://lavori.apiceweb.it/officinecar/components/com_sppagebuilder/assets/js/sppagebuilder.js:13:20450)
    at https://lavori.apiceweb.it/officinecar/components/com_sppagebuilder/assets/js/sppagebuilder.js:13:24640
    at Array.map (<anonymous>)
    at HTMLDocument.<anonymous> (https://lavori.apiceweb.it/officinecar/components/com_sppagebuilder/assets/js/sppagebuilder.js:13:24353)
    at e (https://lavori.apiceweb.it/officinecar/media/vendor/jquery/js/jquery.min.js?3.6.0:2:30038)
    at t (https://lavori.apiceweb.it/officinecar/media/vendor/jquery/js/jquery.min.js?3.6.0:2:30340) undefined
S.Deferred.exceptionHook @ jquery.min.js?3.6.0:2
t @ jquery.min.js?3.6.0:2
setTimeout (async)
(anonymous) @ jquery.min.js?3.6.0:2
c @ jquery.min.js?3.6.0:2
add @ jquery.min.js?3.6.0:2
(anonymous) @ jquery.min.js?3.6.0:2
Deferred @ jquery.min.js?3.6.0:2
then @ jquery.min.js?3.6.0:2
S.fn.ready @ jquery.min.js?3.6.0:2
(anonymous) @ sppagebuilder.js:13
(anonymous) @ sppagebuilder.js:13
jquery.min.js?3.6.0:2 Uncaught TypeError: Cannot read properties of undefined (reading 'top')
    at a (sppagebuilder.js:13:20450)
    at sppagebuilder.js:13:24640
    at Array.map (<anonymous>)
    at HTMLDocument.<anonymous> (sppagebuilder.js:13:24353)
    at e (jquery.min.js?3.6.0:2:30038)
    at t (jquery.min.js?3.6.0:2:30340)

Is it possible to solve?

Thanks so much
Matteo

7 replies

Ofi Khan Staff

Hello pizzoferro

Apology for the inconvenience. Please share your administrator access and issue page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

pizzoferro Asked this

Hi, done.

Thanks
Matteo

pizzoferro Asked this

Hi,
any update?

Thanks
Matteo

Ofi Khan Staff

Which page has this issue?

pizzoferro Asked this

hi,
lavori.apiceweb.it/officinecar is the home page, only that exists at the moment.

Thanks
Matteo

Ofi Khan Staff

I don't see the error on console now. I have checked both home and new pages.

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