Slider Not Showing After Update - Question | JoomShaper
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Slider Not Showing After Update

Cristina

Cristina

SP Page Builder 2 years ago

hi everyone first happy new year and the best wishes for 2023!!

second i have just updated SP builder but my slider is gone at the homepage. this tends to happen quite often but i didnt found the propper solution. link please help and thanks in advance

Cristina

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11 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #100495

Delete my previous CSS and use this one

.sp-slider-outer-stage {
    height: 400px !important;
}
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Cristina
Cristina
Accepted Answer
2 years ago #99956

well my slider is gone and now when i add a whole new one and want to use custom height the whole thing disapears. idk whats going on but im far from happy. i also saved the slider addon i created but i can add it either, please help the website is online

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #100063

Hi

Thanks for contacting us and sorry for the delay. It seems ok in my end. See my screenshot below:

https://prnt.sc/1r47KsuyvNhV

Which browser are you using?

-Regards.

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Cristina
Cristina
Accepted Answer
2 years ago #100068

no is not i have set it to the window height options but i had is in custom height, if i use custom height the whole things disapears

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #100079

Did you try custom CSS? I think you can try the custom CSS and set the height.

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Cristina
Cristina
Accepted Answer
2 years ago #100147

hi Mehtaz, i havent tbh and idk exaclty how with the slider, could you please help me with the exact code. Yet this is clearly a bug in the update that needs to be fixed since this wasnt a problem in previous versions and its an option withing the editing tools of sp builder too. i hope you guys will fix it but in the meant time please help me with the css so it will show properly

thanks in advance Cris

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #100264

Hi

Thanks for contacting us. Use this custom CSS

div#sppb-addon-1621417718345 {
    height: 200px;
}

Path towards custom CSS: Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

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Cristina
Cristina
Accepted Answer
2 years ago #100284

@Mehtaz thansk for your answer yet this doesnt make it any better now the row below come on the slidershow making it a mess also i did it in the custom css at the sp builder bc idk which css i need for this

please check the website

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Cristina
Cristina
Accepted Answer
2 years ago #100487

@Mehtaz any idea how can i solve this? and are you guys fixing this issue that never happened before in previous versions?

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Cristina
Cristina
Accepted Answer
2 years ago #100925

hi @Mehtaz thanks so mcuh this worked yet the issue isnt quite solved as this wasnt a problem that i had to fix in the css before the last update. Are you guys going to fix this i feel since the last update things have gotten worst

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #101108

Ok I will note it down.

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