Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access via hidden content area? I will check & get back to you soon.

-Thanks

Yes of course! By the way: this bug occurs on many sites with Helix Ultimate. Thank you Andrea

Hi there,

Thanks for your feedback. I have checked and no problem found.

https://scuoladonnedigoverno.it/news/blog

-Thanks

I see. Now, access from frontend and modify anything in the article - always from frontend - and click "save". The featured image will disappear and you have to upload it again. Thank you

Please watch the video.

https://drive.google.com/file/d/17c0x5stjwzVurStT6N6xbMQc9qC9umha/view

Sorry but I can't see the video, keeps on loading forever. Does it work to you? Did you anything?

It works fine https://prnt.sc/10dfpd9

It's so weird but you're right, it works now. Can't explain that. Thanks for your time

Please provide me the FTP access & Joomla super admin access.

You are super user now.

https://prnt.sc/10do0hl

You are super user in the website in the hidden content area. And now also in the one you reported.

Please check now and let me know. Thanks

Hi, it works now, than you! Was the problem my fault? Please explane what you did in order to solve it. Thank you again

A

Hi there, I have replaced the edit.php in your template override location. Thanks

template/html/com_content/form/edit.php