problem with a website where helix3 and helixultimate are installed for the featured image - Forum | JoomShaper
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problem with a website where helix3 and helixultimate are installed for the featured image

Asked by MARIE OLCHANSKI 4 years ago Last activity 4 years ago

Hello!
I have a problem with a website where helix3 and helixultimate are installed for the featured image.
i cannot upload the image in the blog options, only in the helix3 blog option.
What can i do ?
Thanks.
marie

3 replies

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Rashida Rahman Staff
4 years ago · edited

Hi there!

Helix Ultimate and Helix3 are two different frameworks from us. Please do not keep both frameworks at the same time on your site, as they are different in so many areas hence may cause conflict.

Kindly keep templates from a Framework and remove all the instances from the other framework.

Best Regards

MARIE OLCHANSKI Asked this
4 years ago

Hello
We use Shaper-gazette template.
So I turn off helix3 component and plugin.
But I still cannot upload the featured image with "blog options"...
More help ?
Yhanks
Marie

MARIE OLCHANSKI Asked this
4 years ago

no answer?
Please I need it

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