Slideshow - Question | JoomShaper

Slideshow

Ronny Schönfeld-Bahls

Ronny Schönfeld-Bahls

SP Page Builder 1 year ago

Hello Joomshaper,

after I have integrated the shown slideshow on my page, it disappears when I reload the page or drag it bigger... Can you tell me why?

https://prnt.sc/9-_5_iZ_Xegs here is it okay https://prnt.sc/274AXmcpOj9Y and nothing more is displayed here

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11 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #104607

Thanks for the hint. Finally, I have found the fix. Please select desktop mode and set slider item global height. Then it will display on the large displays.

https://prnt.sc/S1f9VatEwX46

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #103600

Hello Ronny Schönfeld-Bahls

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Ronny Schönfeld-Bahls
Ronny Schönfeld-Bahls
Accepted Answer
1 year ago #103788

Thank you very much Ofi Khan. You can find the page with the described problem under: https://wsba.eu/startseite/impressum

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #103801

I have checked but could not find any issue. Please take a screencast and share via any drive to understand the issue.

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Ronny Schönfeld-Bahls
Ronny Schönfeld-Bahls
Accepted Answer
1 year ago #103910

Okay... here is the link: https://drive.google.com/file/d/1vziUQMt1C5T7CbOoEyH12yMDCmG_LVfb/view?usp=sharing

I had to record the process with my mobile phone as my company does not allow screen recording software. The available screen resolution is: 2560 x 1440.

The same problem arises in the Sp Page Builder when retrieving the slideshows available there: https://prnt.sc/_bn2mMvkvHlA

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #104420

Please inspect and check at which resolution the slideshow vanishes. I am still unable to produce it on my screen. I have tried with browser inspect.

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Ronny Schönfeld-Bahls
Ronny Schönfeld-Bahls
Accepted Answer
1 year ago #104505

Hello, the slider is visible up to a width of 1920 px. From 1921 px it disappears. I have been able to see this on several output devices.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #104581

Unfortunately, I could not see the issue. I have also checked with large display and browser inspect. The slideshow is always there. Please check SP Page Builder Slideshow addon and other pre-made slideshow block. I want to check if it happens for all slideshows or only this one.

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Ronny Schönfeld-Bahls
Ronny Schönfeld-Bahls
Accepted Answer
1 year ago #104596

As soon as I integrate any slideshow (https://prnt.sc/_bn2mMvkvHlA) into the template "Maestro", this effect occurs. Can you please try to reproduce this process with the template Maestro? Maybe the problem can be found there.

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Ronny Schönfeld-Bahls
Ronny Schönfeld-Bahls
Accepted Answer
1 year ago #104731

It works! Thank you very much!!!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #104765

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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