SP Page Builder Modal Popup Addons Problem - Question | JoomShaper

SP Page Builder Modal Popup Addons Problem

M

Michał

SP Page Builder 1 year ago

I have a problem with the Modal Popup addon in SP Page Builder. After adding and configuring the add-on on the website, when I click the button, nothing happens, nothing opens (please see the video in hidden content)

Link to the page where the problem occurs: https://mck.skarzysko.pl/oferta-mck/sekcja-literacka/grupa-literacka-wiklina/wiklina-vs-koronawirus

Can I ask for help in solving this problem?

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7 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104074

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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M
Michał
Accepted Answer
1 year ago #104081

Hi, login details in a private message

-Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104212

The BaGallery - System plugin occurred the problem. Now it has been disabled and it works fine. Thanks

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M
Michał
Accepted Answer
1 year ago #104214

But the BaGallery - System Plugin must be enabled. When it's off my gallery doesn't work.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104219

This plugin create the conflict with the page builder script.

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M
Michał
Accepted Answer
1 year ago #104221

There was no problem on joomla 3

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104247

You should contact your extension provider.

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