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500 Error - PHP Memory Size - Pagebuilder

S

sdlsites

SP Page Builder 4 years ago

We have been getting PHP Memory errors from one of our sites that is coming back to Helix3 and SPPagebuilder.

PHP Memory Limit was set for 256M, which works for all of our other sites. This one was throwing errors. A few errors are below.

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 131072 bytes) in /home/Site/public_html/components/com_sppagebuilder/layouts/addon/css.php on line 300

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32768 bytes) in /home/Site/public_html/plugins/system/helix3/core/classes/lessc.inc.php online 2614

We bumped the memory_limit from 256m to 512m as a bandaid but we do not want want to keep it there because there appears to be an issue that is causing it to limit out at 256.

PHP Version 7.4.15

Web Server Apache

WebServer to PHP Interface fpm-fcgi

Joomla! Version Joomla! 3.9.23 Stable

Helix 3 is Version 2.5.8

Pagebuilder is version 3.7.9

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #9021

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please contact your hosting provider to increase the memory limit.

-Thanks

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