ADDON Articel Scroller - Question | JoomShaper
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ADDON Articel Scroller

KL

Klaus Liedtke

SP Page Builder 2 years ago

Hi, I have an Addon on a page . Type Article Scroller. Mode "Newsticker" in PreView it works perfect. in Firefox Browser it works perfect. But not on Edge/Chrome and mobile devices. All Articles are on one page. What is the reason?

Regards

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23 Answers
KL
Klaus Liedtke
Accepted Answer
2 years ago #104119

It works until i delete Browser Chache. Please help.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #104310

Hi

Thanks for contacting us. Its a cache issue. Please clear your Joomla and Browser cache then check again.

-Regards.

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KL
Klaus Liedtke
Accepted Answer
2 years ago #104311

Both cache is clear. Problem is still there:

https://www.polymersynthese.com/home/faqs/masterbatch

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #104332

Give me a screenshot of your issue please.

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KL
Klaus Liedtke
Accepted Answer
2 years ago #104334

how i can do this? imgbb is out of order in the moment.

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KL
Klaus Liedtke
Accepted Answer
2 years ago #104335

After Edit in Firefox: https://ibb.co/qDgJ9Ph

After clear browser+server cache in Chrome:https://ibb.co/0DfZm6Q

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #104515

Could you please send your screenshots again? It doesnot show anything.

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KL
Klaus Liedtke
Accepted Answer
2 years ago #104520

Once again:

After Edit in Firefox: https://ibb.co/qDgJ9Ph

After clear browser+server cache in Chrome:https://ibb.co/0DfZm6Q

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #104723

Maybe it has changes something and conflict here. Please keep a backup and recreate this portion again.

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KL
Klaus Liedtke
Accepted Answer
2 years ago #104725

I've already done that several times. The same happens with all new modules with "News Ticker".

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #104872

Please keep a backup and reinstall page builder. Then clear your Joomla and Browser cache and check again.

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KL
Klaus Liedtke
Accepted Answer
2 years ago #104990

Made a new installation on my WAMP. Same problem.

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Pavel
Pavel
Accepted Answer
2 years ago #104991

Hi. The reason is JCH Optimaze. You should configure this in a more sparing mode or add scripts to exceptions.

When you edit or develop the website, you should to turn OFF JCH Optimaze and completely clean its cache.

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KL
Klaus Liedtke
Accepted Answer
2 years ago #104992

Which Script i have to add to exceptions?

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Pavel
Pavel
Accepted Answer
2 years ago #104993

In general, the JCH setting is not an easy task and requires from the user qualification and research of the site and the behavior of all scripts . I can say for a quick glance - add this /components/com_sppagebuilder/assets/js/jquery.bxslider.min.js. But there may be others.

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Pavel
Pavel
Accepted Answer
2 years ago #104995

After any changes of JCH settings you should completely clean its cache. If you do not have enough webmaster experience, I would recommend not to use JCH Optimize at all or hire someone to configure it

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KL
Klaus Liedtke
Accepted Answer
2 years ago #104996

Found the right setting. If i disable "Combine Javascript" it works fine. But then i have poor performance.

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Pavel
Pavel
Accepted Answer
2 years ago #104998

Improvement of performance is always a compromise with functionality and design.

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KL
Klaus Liedtke
Accepted Answer
2 years ago #104999

yes, thanks

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Pavel
Pavel
Accepted Answer
2 years ago #105000

You are wellcome

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KL
Klaus Liedtke
Accepted Answer
2 years ago #105002

Please have a look at my other problem: 21840 I wait for aan answer since weeks.

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Pavel
Pavel
Accepted Answer
2 years ago #105003

I am not an employee of support. If your question is public, give a full link. I will look and if I can help you, I will do it :)

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #105184

Hi Klaus

If this post issue is solved then please close this post by accepting the answer.

Thanks.

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