Hi there,
i bought a license of SP Page builder pro last week...unfortunately i activated the license with e-mail-address and the delivered key, but always I want to import layouts or use other features, SP Page Builder show the message "Invalid license key"
Definitely, I have entered the key several times --> without success!
Please help!!!
Thank You very much!
Ricky
Hello Ulrich Zaugg
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Hi Ofi Khan,
thank you...the website ist currently stored in a local environment with joomla 4.2 and PHP 8.1...and I cannot share the access with you...:-)
Ist there a way to analyse the problem if I share the PHP-config-file with you?
Best regards
Ricky
You can try the following:
Hi Ofi Khan,
the problem with the license key has been solved...thank you for your effort.
Unfortunately, another problem has appeared:
if i try to upload an image oder another object to the page, the follwing error message will shown:
"Invalid server error"...no plan and no information, which server error is meaned... :-(
Please help
kind regards
Ricky
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Dear Ofi Khna,
thank you for your answer.
Unfortunately, the system with SP Page Builder pro installed is not online, it is only a local website...is there another way to solve the problem?
Thank you.
Sorry, I can't fix without checking the issue. Have you used any third-party plugin? Then remove it and check.
