Joomla Cache Problem - Question | JoomShaper
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Joomla Cache Problem

VE

Vangelis Eftaxopoulos

SP Page Builder 2 years ago

Hello,

When I enable the joomla cache my home page slider not working. On the third slide it shows only the image and then gets stack. No javascript error.

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28 Answers
VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #106025

Also there is an error with autoplay and slider. Many times when I click the slider button it does not display the content and after some milliseconds moves to next slide. I think it is something with autoplay.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #106233

Hello Vangelis Eftaxopoulos

I have enabled both plugins but could not find the issue. It seems working good.

Best regards

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #106253

Is there any way to send you a video to see what is going on?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #106380

Yes, record the screencast and share via any drive link here.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #106405

I send you the screencast video. I think the bug is with the timer. Also I could not catch the bug that breaks the last slide for anyone after some people visited the page (only the last slide, when I click the timer bug still exists). Also in the video there is the bug that breaks the whole page (infinite loading) which stops after I clear the browser cache with ctrl + F5.

Thank you.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #106864

I have not seen this issue. Please check the screencast.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #106870

Thank you for your response,

Have you tried to click on slide buttons? (1, 2, 3) Thats when the error appear. Also the cache problem starts to appear after a few people view the website (after 5-6 visits)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #107458

I have no clue. The issue is not showing on my end.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #107465

It would be very funny to work only with macOS!

It happens on Ubuntu (Chrome, Opera, Mozilla), Windows (Chrome, Mozilla) and Android (Chrome, Mozilla) It happens regardless of whether Joomla Cache is enabled.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #108347

Hello,

No news?

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #108576

I am sending you a new video including the cursor so that you can better understand the issue. Everithing stops working and play the slides without text or by random order.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #109081

Another video for slider that happens after a few days with Joomla Cache on. Please do something I have many problems with the builder.

https://drive.google.com/file/d/1WES1cSH5z7WIxgMeFsTAmyX4jFdawG2q/view?usp=share_link

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #111298

Apology for the delayed response. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #111311

Hello! Attached you will find the backup.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #116604

Hi again!

Any news on the cache problem?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #120818

Apology for the delay. Your backup does not work. I could not install it on my localhost. Please update to the latest SP Page Builder and check your issue.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #120844

Hello!

I am using the latest SP Page Builder but the issue persists. I am sending you a new backup.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #120861

Please update to SP Page Builder 4.0.11 and check the issue.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #120876

After a few hours of usage the problem persists.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #120878

Please share your Current backup in ZIP file. I will share it with the developer team for fixing.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #120880

I am waiting for the problem to occur again, to create the new backup. I think I can get what is going on, but I do not know why.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #120884

okay, no problem. Please wait for SP Page Builder 5 stable release in couple of weeks. Hopefully, it will be good there.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #120947

I found what is happening, but I do not know why. A few hours after enabling cache, the css/js cached files changes the domain in url. It replaces the domain with the ip or another domain from the shared hosting. I could not find anythin in the code.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #120952

Please check the image name. Try not to use any space or special characters.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #120953

The image path is correct. Maybe there is another conflict, I am looking into it.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #121082

Hi again,

After a lot of digging and removing old cache plugins, the same thing occurs. This happens only on home page for some reason. I canno find the cache code that generates wrong paths.

I am sending the site backup and the front page generated html that has the wrong urls.

I think that has something to do with the joomla redirects, as we have many bot attacks and the cache system uses those urls.

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VE
Vangelis Eftaxopoulos
Accepted Answer
2 years ago #121161

After enabling the Use Browser Caching option on Page Cache plugin, everything seems to be working fine. I will investigate for a few more days and let you know.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #121324

okay, thanks for the update.

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