Hello,
When I enable the joomla cache my home page slider not working.
On the third slide it shows only the image and then gets stack. No javascript error.
Staff replied
SP Page Builder
Joomla Cache problem
28 replies
Vangelis Eftaxopoulos Asked this
Also there is an error with autoplay and slider.
Many times when I click the slider button it does not display the content and after some milliseconds moves to next slide. I think it is something with autoplay.
Ofi Khan Staff
Hello Vangelis Eftaxopoulos
I have enabled both plugins but could not find the issue. It seems working good.
Best regards
Vangelis Eftaxopoulos Asked this
Is there any way to send you a video to see what is going on?
Ofi Khan Staff
Yes, record the screencast and share via any drive link here.
Vangelis Eftaxopoulos Asked this
I send you the screencast video.
I think the bug is with the timer.
Also I could not catch the bug that breaks the last slide for anyone after some people visited the page (only the last slide, when I click the timer bug still exists).
Also in the video there is the bug that breaks the whole page (infinite loading) which stops after I clear the browser cache with ctrl + F5.
Thank you.
Ofi Khan Staff
I have not seen this issue. Please check the screencast.
Vangelis Eftaxopoulos Asked this
Thank you for your response,
Have you tried to click on slide buttons? (1, 2, 3)
Thats when the error appear.
Also the cache problem starts to appear after a few people view the website (after 5-6 visits)
Ofi Khan Staff
I have no clue. The issue is not showing on my end.
Vangelis Eftaxopoulos Asked this
It would be very funny to work only with macOS!
It happens on Ubuntu (Chrome, Opera, Mozilla), Windows (Chrome, Mozilla) and Android (Chrome, Mozilla)
It happens regardless of whether Joomla Cache is enabled.
Vangelis Eftaxopoulos Asked this
Hello,
No news?
Vangelis Eftaxopoulos Asked this
I am sending you a new video including the cursor so that you can better understand the issue. Everithing stops working and play the slides without text or by random order.
Vangelis Eftaxopoulos Asked this
Another video for slider that happens after a few days with Joomla Cache on.
Please do something I have many problems with the builder.
https://drive.google.com/file/d/1WES1cSH5z7WIxgMeFsTAmyX4jFdawG2q/view?usp=share_link
Ofi Khan Staff
Apology for the delayed response. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial
Vangelis Eftaxopoulos Asked this
Hello! Attached you will find the backup.
Vangelis Eftaxopoulos Asked this
Hi again!
Any news on the cache problem?
Ofi Khan Staff
Apology for the delay. Your backup does not work. I could not install it on my localhost. Please update to the latest SP Page Builder and check your issue.
Vangelis Eftaxopoulos Asked this
Hello!
I am using the latest SP Page Builder but the issue persists.
I am sending you a new backup.
Ofi Khan Staff
Please update to SP Page Builder 4.0.11 and check the issue.
Vangelis Eftaxopoulos Asked this
After a few hours of usage the problem persists.
Ofi Khan Staff
Please share your Current backup in ZIP file. I will share it with the developer team for fixing.
Vangelis Eftaxopoulos Asked this
I am waiting for the problem to occur again, to create the new backup.
I think I can get what is going on, but I do not know why.
Ofi Khan Staff
okay, no problem. Please wait for SP Page Builder 5 stable release in couple of weeks. Hopefully, it will be good there.
Vangelis Eftaxopoulos Asked this
I found what is happening, but I do not know why. A few hours after enabling cache, the css/js cached files changes the domain in url. It replaces the domain with the ip or another domain from the shared hosting. I could not find anythin in the code.
Ofi Khan Staff
Please check the image name. Try not to use any space or special characters.
Vangelis Eftaxopoulos Asked this
The image path is correct. Maybe there is another conflict, I am looking into it.
Vangelis Eftaxopoulos Asked this
Hi again,
After a lot of digging and removing old cache plugins, the same thing occurs. This happens only on home page for some reason. I canno find the cache code that generates wrong paths.
I am sending the site backup and the front page generated html that has the wrong urls.
I think that has something to do with the joomla redirects, as we have many bot attacks and the cache system uses those urls.
Vangelis Eftaxopoulos Asked this
After enabling the Use Browser Caching option on Page Cache plugin, everything seems to be working fine. I will investigate for a few more days and let you know.
Ofi Khan Staff
okay, thanks for the update.
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