Hello Darrean

Apology for the inconvenience. Please share your administrator access and issue page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

I cannot do that as this is a intranet, so it is not accessable by users outside of our resources. Is there any known issue you are aware of so that I can look into it ?

We are experiencing some issues with the addon. Please wait for the next release. Hopefully, it will be solved in the next update.