Awaiting an answer SP Page Builder

SP Page Builder Problems

Asked by hv.digital 3 years ago Last activity 3 years ago

We are currently investigating an issue with the page builder on your Joomla website, running on version 3.10.11 with PHP version 7.4.33, and SP Page Builder version 3.8.9.

Specifically, we have noticed that there are some responsive problems in the backend when viewing the page builder pages on Firefox at resolutions between 992px - 1032px. The pages do not show up on the dropdown where they are supposed to be. Here is a screenshot for your reference: https://imgur.com/Y4uztZ2

Additionally, we have observed some compatibility problems with the JCH editor. When viewing the content on page builder and clicking the CODE tab, the page builder STYLES tab automatically opens up, which we believe is not normal functionality, additionally there were several react errors. Here is another screenshot for your reference: https://imgur.com/a/QdliMhF

We suspect that this issue may be connected to the id-s or classes of the tabs.

We apologize for any inconvenience this may have caused. Please let us know if you have any further questions or concerns.

Thank you for your patience and understanding.

Best regards,
Ante.

4 replies

Paul Frankowski Senior Staff

3 years ago · edited

Hi Ante,

About "JCH editor" ????? the only editor I know is JCE, and indeed that is problem but only in 2.9.33 version, in 2.9.32 was OK, and yes, we talked with developer and problem is fixed in JCE 2.9.34 - by now Beta 10.

So decide what to do, two options: reinstall with JCE 2.9.32 OR download JCE Pro 2.9.34 Beta/RC from development tab.

Paul Frankowski Senior Staff

3 years ago · edited

About first small screen issue. Hopefully most users use bigger resolution. I used Firefox and I couldn't reproduce issuse on my private website. I tested 1024 , 980 px, 999px

If somehow page list is under sidebar - maybe custom css used in admin template may help somehow.

What screen size you have on your laptop/desktop? 15", 17", 19", 20", 23" or more?

Paul Frankowski Senior Staff

3 years ago

@media (max-width: 992px) {
    .sp-pagebuilder-aside {width: 160px; max-width: 160px;}
}

may help, create a new custom.css file inside folder /css of Isis template!

hv.digital Asked this

3 years ago

Firstly I'm so sorry for the confusion,
for some reason I always confuse JCH optimizer and JCE Editor.

Yes these do seem like easy responsive layout CSS overrides, thank you for the tip.

Regarding, the JCE editor.
Our client uses JCE Editor Pro 2.9.33.
So, to fix that bug regarding the JCE editor, I only have to update the plugin to the JCE Pro 2.9.34 Beta/RC version?

Kind regards,
Ante.