Hi,
On Sp page builder in ADD SECTION / Library Sections nothing is displayed with one moment please which runs endlessly. Do you have a solution ?
Regard,
Cedric
Awaiting an answer
SP Page Builder
Library Sections
5 replies
quentin Asked this
Mehtaz Afsana Borsha Staff
Hi
Thanks for contacting us. First you have to make sure that you have SPPB pro plan.
Then you have to install it. Go to administrator-->extension-->install
After that you have to active it.Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.Your License Key is located in your Dashboard.
Then Clear Joomla and Browser cache. Then check again.
-Regards.
quentin Asked this
Hi,
Yes it has been done but the problem is still the same!
Mehtaz Afsana Borsha Staff
Thanks for contacting us. Sorry for the inconvenience. It's not our product issue, You should contact your hosting provider to unblock the header request. Besides, If you use Cloudflare then you need to disable the rocket loader or mod_security from your hosting server.
Anthony Grinblat
@quentin, I have had the exact same problem since switching to Joomla 4. They keep telling me to "turn off mod_security" but there is none with GoDaddy.
I discovered when I DON'T put in my licence key, the Sections load but can't be used. When I put the key back in, I just get the spinning wheel of death.
Have you found a solution?
Log in to reply.