Sections Library Troubles - Question | JoomShaper
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Sections Library Troubles

S

sebmart

SP Page Builder 4 months ago

Hello, When I want to add a Sections Library, I have a pro notification. But I have SP Page builder pro installed I follow the steps here. Nothing works https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting Could you help me please ? Thank you

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5 Answers
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S
sebmart
Accepted Answer
4 months ago #194937

I found the problem! I've changed my email adress few days ago! It was so simple! Sorry for the incovenience and thanks for your answer.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 months ago #194994

Glad to know that its solved.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 months ago #194926

HI

Thanks for contacting us and sorry for your issue. Could you please keep a full site backup and give me your super admin access? So that I can check.

-Regards.

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S
sebmart
Accepted Answer
4 months ago #194927

Thanks for your answer. Ok, backup done. I gave you access and ID in hidden content :)

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 months ago #194929

Hi

It seems ok in my end, please Clear your Joomla and Browser cache then check again.

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